The coronavirus (COVID-19) pandemic has undeniably influenced the global economy and environment. Major victims of the COVID-19 outbreak are Micro and Small Enterprises (MSEs), especially in developing countries, mainly because of limited use of digital technologies. This paper employs a literature review and personal insights to provide COVID-19 pandemic digitization lessons for sustainable development of MSEs from a technology for social good perspective. We develop a framework to support post COVID-19 digital transformation for sustainable development of MSEs. We find that digital payments, especially mobile money, should be a critical digital transformation priority for MSEs. Also, institutions must support MSE resources and capabilities to adopt digital transformation for business continuity, and sustainable production and consumption. Our study suggests that MSE managers and other stakeholders rethink their business strategies, incorporating crisis scenarios and business continuity plans to sustain customers virtually to enhance sustainable development. We also propose further research areas to improve the successful digital transformation of MSEs post COVID-19.
The coronavirus (COVID-19) pandemic has and continues to have far-reaching global economic and environmental implications. In developing economies and regions, the pandemic's disruption of the agriculture commodity supply chain has made it difficult for smallholder farmers to exist. Smallholder farmer's traditional struggles have worsened. However, technology may provide promise of improving conditions for vulnerable farmers even in a period of crises such as the COVID-19 period. In this article, we draw on lessons learned in developed and developing countries to propose critical digital transformation for building a resilient and sustainable post-COVID-19 supply chains for developing countries, especially for smallholder farmers operating in global value chains. We discuss how digital technologies and specifically digital inclusion of smallholder farmers can prevent major disruptions from damaging the livelihoods of society's most vulnerable. We discuss feasibility and provide some caveats for a post-COVID-19 digital inclusion in developing countries.
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