2021
DOI: 10.1016/j.spc.2021.04.035
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COVID-19 pandemic digitization lessons for sustainable development of micro-and small- enterprises

Abstract: The coronavirus (COVID-19) pandemic has undeniably influenced the global economy and environment. Major victims of the COVID-19 outbreak are Micro and Small Enterprises (MSEs), especially in developing countries, mainly because of limited use of digital technologies. This paper employs a literature review and personal insights to provide COVID-19 pandemic digitization lessons for sustainable development of MSEs from a technology for social good perspective. We develop a framework to support post COVID-19 digit… Show more

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Cited by 255 publications
(198 citation statements)
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“…MSME business groups and the household sector can take advantage of these technological developments. Therefore, a technological literacy approach that is more directly touching the grassroots of the community is needed (Bai et al, 2021;Wanasida et al, 2021).…”
Section: Social Resilience Of the East Java Community Against Covid-19mentioning
confidence: 99%
“…MSME business groups and the household sector can take advantage of these technological developments. Therefore, a technological literacy approach that is more directly touching the grassroots of the community is needed (Bai et al, 2021;Wanasida et al, 2021).…”
Section: Social Resilience Of the East Java Community Against Covid-19mentioning
confidence: 99%
“…Innovation is also carried out using business strategies through the adoption of digital transformation to maintain its continued existence until the post-pandemic era (Bai et al, 2021). The digital transformation that is prioritized is digital payments using mobile money, which needs the support of the government, supply chain partners, and the community.…”
Section: Introductionmentioning
confidence: 99%
“…The effects of a pandemic are analyzed in macroeconomic terms, e.g., the impact of a pandemic on oil prices (Gil-Alana and Monge 2020), on the returns of digital companies (Ben-Ahmed et al, 2021, Hyman et al, 2021, or from a microeconomic level, e.g., the impact of a pandemic on individual enterprises (Margherita and Heikkila 2021;Wu et al, 2021;Golubeva 2021;Grima et al, 2020) or enterprises in a given industry (Kaczmarek et al, 2021;Chen et al, 2020;Khan et al, 2020). The literature on the subject also includes studies on the impact of the pandemic on the activities of the enterprises from the SME sector (Bai et al, 2021, Markovic et al, 2021Dai et al, 2021) or on large corporations (Margherita and Heikkila 2021). There are studies showing the impact of the pandemic on the activities of listed companies (Shen et al, 2020;Devi et al, 2020;Rababah et al, 2020), but to the best of the authors' knowledge there is no study showing the impact of the pandemic on individual industries in Poland.…”
Section: Introductionmentioning
confidence: 99%