PurposeThe research reported in this ongoing study aims to investigate the notion of knowledge assets developed within digital communities in the course of their economic or leisure activities. Ideally, the resulting knowledge is universal, affordable and relevant; this inclusiveness is a hallmark of any information or knowledge society.Design/methodology/approachThe authors first synthesize the related research literature covering the areas of knowledge‐based economies, knowledge societies and knowledge policies. A model using 13 dimensions is then developed, which the authors claim is critical for creating a knowledge community in the digital economy. The model is validated against critique from a Delphi panel of researchers in the area.FindingsWhile creating a knowledge society encompasses dimensions pertaining to infrastructure, governance, talent and culture, intangible assets are key to sustaining such societies. Governance and culture are instances of such intangibles. Talent may seem to be tangible but the human capacity for learning and development, which leads to an innovative culture, is less so. In any case, time is the essential ingredient for a knowledge culture to come about.Research limitations/implicationsKnowledge societies are not measurable constructs that can be described quantitatively and benchmarked with weighted summations of scores along prescribed dimensions. It would be a fallacy to treat the notion of a knowledge index as a socio‐economic measure of success.Practical implications. conclude with a practical view of how the dimensions may be best exploited in the course of a policy discussion on sustainable knowledge societies.Originality/valueIt is hoped that the research will provide a framework for policy makers and analysts to conduct qualitative discussions on creating and sustaining knowledge societies.
Abstract-Factors affecting repurchase intention have been investigated by many prior studies. However, the study towards online shopping repurchase intention and specifically in the Indonesia region has not been studied. An empirical study was conducted to investigate and identify the key factors that make customers willing to repurchase through online shopping. We evaluated some theories that have been used to investigate repurchase intentions and proposed a modified framework and develop our hypotheses. Our results pointed that Performance Expectancy and Facilitating Conditions to be the two most important factors that will influence the repurchase intention of customers. The implications of the findings were also discussed.
In this article, the authors explore the definition of a knowledge society and why such a society is desirable in the development of nations. First, this paper reviews the literature on knowledge societies and notes a gap in qualitative approaches which are amenable for framing development knowledge policies. The authors then describe a conceptual framework that depicts a knowledge society in terms of 13 dimensions that span infrastructure, governance, human capital and culture. This framework is validated with published proxy indicators from reputable sources such as the United Nations and the World Bank. In a field exercise, this paper determines the usability of the framework for policy discussion using Singapore, Nigeria, the United States and the United Arab Emirates as the foci of our analysis. The authors conclude by suggesting that such a qualitative framework is useful for policy-makers and other stake-holders to understand that the evolution to a knowledge society is a journey that requires benchmarks, environmental intelligence and an emphasis on the tacit structure of knowledge for sustainable advantage.
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