Proper financial planning enables individuals to enjoy their retirement by implementing good planning behavior that facilitates them to live the lifestyle they desire as retirees. This study is important to reveal that having proper retirement planning in order to gain after-retirement benefits such as financial health and maintaining a comfortable lifestyle regardless of future economics and global issues. Everyone needs to be aware of retirement planning to properly plan for their retirement especially the young generation. However, university students are unaware of the significance of early retirement planning and future savings planning. Therefore, the purpose of this study is to investigate the relationship between financial literacy, attitude, and retirement planning awareness among students at UiTM Negeri Sembilan campus. This study employed a quantitative method to collect primary data through an online questionnaire survey. A total of 171 students from UiTM Negeri Sembilan at three campuses: Kuala Pilah, Seremban and Rembau have participated as the respondents. Data was further analyzed using descriptive analysis and correlations using SPSS. The findings show that, as a young generation, students are aware of the importance of proper retirement planning and early preparation to ensure a comfortable retirement. This study provides students with valuable insights into the importance of financial literacy and positive attitudes towards money management. However, it is limited to UiTM Negeri Sembilan students, it's finding cannot be generalized. For further research proposed, it is recommended that larger sample size and gaining more information on retirement planning among them. For implication, this study can be referred by financial educators and policymakers to guide them towards attitude most likely to save for retirement and encourage the young generation to plan for their future.
The purpose of this study is to examine the effects of how Customer Relationship Marketing Tactics (CRMTs) on customer loyalty in banking industry specifically the credit card users. Through data from credit card users of MBB and CIMB, we discuss five elements of CRMTs which are direct mail, preferential treatment, interpersonal communication, tangible rewards and membership and their influence on credit card users' loyalty towards their main banks. The credit card industry in Malaysia has been shrinking since the intervention from Bank Negara Malaysia in 2009 which has led to greater competition among credit card issuers. One reason being, customers nowadays are not loyal to their providers as they tend to switch to other substitute services and to other banks. Therefore, to retain the customers, successful Relationship Marketing can be achieved by considering customers' attitude towards their service provider through CRMTs. This will encourage both parties to appreciate the involvement in the relationship. This research findings' support that all CRMTs have significant relationship with credit card users' loyalty. Through multiple regressions, it was found that the most significance in contributing to credit card users' loyalty was membership and direct mail. Therefore, the outcome of this research provides a guide for MBB and CIMB and also other financial institutions in charting strategic actions to maintain and retain their existing customers.
Through its tourism activities, the tourism industry has previously become the primary contributor to the country's economic growth in terms of culture, environment, and community. In addition to Islamic tourism, Mosques are getting popular due to their unique architecture. Seri Sendayan Mosque, Putra Mosque, Kristal Mosque, and others were built to attract global tourists and contribute to the industry's glory. However, the lack of attraction requires a greater focus on the management and positioning of mosque tourism in Malaysia. Digitalisation is seen as an alternative to improve mosques' positioning strategy and management to be more efficient in the tourism industry. This step is in line with the agenda of Sustainable Development Goals to promote regeneration, preserve cultural heritage, sustain city communities, and strengthen the institution of the mosque as a peaceful place for community gatherings. This strategy is crucial in the aftermath of the COVID-19 pandemic, requiring the industry to adhere to specific standard operating procedures (SOP), limiting the physical activities traditionally involved in tourism. Therefore, this study examines and reviews the current digitisation practices used in the operations of mosque tourism in Malaysia. Several mosques benchmark digitalisation practices were observed before reaching a thematic conclusion based on observations and conceptual reading. According to the findings, certain mosques have begun to move their traditional methods of operation to digitalisation, at least through the use of a QR code or my Sejahtera. Furthermore, several have made advancements in digitalisation concerning mosque management and public positioning.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.