Background & aim: The ability of treatment staff to interact with each other as a single group improves effectiveness, reduces error and dissatisfaction, and provides optimal care. Therefore, it seems necessary to pay more attention to issue of nurses' interaction with managers in therapeutic settings. The purpose of this study was to determine the interaction between nurses and managers and its influencing factors in Ardabil educational centers. Methods: This was a descriptive-correlational study with 407 participants of employed nurses in Ardabil's medical-educational centers. The sampling method was stratified random sampling method. Leiden & Maslin's Leader and Employees' Interaction Questionnaire, and demographic characteristics were used for data collection. Data were analyzed by SPSS v. 22 using descriptive statistics (mean, standard deviation, frequency) and inferential statistics (Chi-square test). Results: The results showed that most nurses had positive interaction with head nurses (82.1%), supervisors (59.2%) and nursing services managers (54.5%). There was a significant correlation between nurse-head nurse interaction and nurse-supervisor interaction with workplace hospital of nurses (p=0.024) (p=0.009). The results also showed that there was significant relationships between nurses-nursing services managers interaction with gender (p=0.02), workplace hospital (p=0.027) and work ward (p=0.048). Conclusion: The finding showed that nurses had good interaction with nursing managers especially with head nurses. Male nurses working in dialysis wards and Imam Reza Hospital had the highest percentage of interaction with nursing managers. Therefore, it is recommended to pay attention to gender boundaries and to provide a suitable work environment for nurses to interact with managers as much as possible.
Background: Organizational trust is one of the most important issues in human relations that its importance in organizations is well known. In fact, effective communication and cooperation between individuals requires trust. On the other hand, the quality of a nurse's trust in his/ her manager affects the behavior and performance of the nurse. The purpose of this study was to determine nurses' trust in managers (head-nurses and supervisors) and its relationship with nurses' performance behavior.Methods: This descriptive-correlational study was performed with the participation of 431 nurses working in educational centers of Ardabil, Iran. The sampling method was stratified random. Questionnaires of the McAllister Trust and Paterson Job Performance were used. Data analysis was performed using descriptive statistics (mean, standard deviation, frequency) and Chi-square test in SPSS v.22.Results: The results showed that the majority of nurses trusted head-nurses (80.3%) and supervisors (61.9%). In addition, most nurses' functional behavior (92.1%) was reported as excellent. There was no significant relationship between nurse trust in head-nurse and nurses' functional behavior (P=0.58), while it was significant between nurse-supervisor trust and nurses' functional behavior (P=0.03).Conclusion: The results of this study showed a relationship between nurse-supervisor trust and nurses' functional behavior. Therefore, it is recommended ways to improve the trust between the treatment team, especially among nurses and supervisors are considered as one of the factors influencing the nurses' behavioral performance.
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