To identify criteria considered by consumers while making garment purchase decisions, free response interviews of 80 female customers were conducted at point of purchase in two specialty apparel stores. Subjects described the criteria they used to evaluate a garment they had tried on. The most important criteria for apparel assessment were related to aesthetics. Comparison of responses of customers who purchased and customers who did not purchase their garments revealed that different criteria had primary effects in two stages of the purchase process. During the Interest phase, color/pattern, styling, and fabric were most critical in influencing selection of garments from the display racks. Fit, styling, and appearance on the body were more important in determining rejection or adoption of the garments during the Trial phase in the dressing rooms. The research begins to fulfill a need for store intercept data collection, study of free responses minimally shaped by the researcher, and development of theoretical models of the apparel purchase process.

Many consumers are making consumption decisions that reflect their desire to protect the environment. Consequently, many companies have embraced the "green marketing" concept to capture the environmentally conscious market. This study explores several constructs related to apparel consumption and environmentalism: knowledge of environmental issues pertaining to apparel products, concern for or attitude toward the environment, and behavior stemming from environmental concerns. We developed a model to examine how knowledge of environmental issues with respect to apparel products relates to concern for the environment as well as subsequent behaviors toward the environment. Results indicated that respondents' knowledge of the environmental effects of apparel products had a limited relationship to general concern for the environment. Also, environmental concern did not clearly relate to environmentally responsible apparel consumption, while a construct assessing general environmentally responsible behavior more strongly related to environmentally responsible apparel consumption behavior. Findings from this study provide insight into consumers' apparel consumption practices related to the environment and the importance of knowledge in generating environmental consciousness toward apparel consumption. Measurement issues are also addressed.

The theory of reasoned action and components of a theory of innovation adoption were integrated into a model of consumer adoption of the Internet for apparel shopping. The hypothesized model included psychological factors (beliefs and attitude), social factors (social support and social acceptance), and prior experience to explain intention to purchase apparel via the Internet. A questionnaire was mailed to a random national sample of households. All hypothesized variables were significant. Prior experience with the Internet had the strongest influence on intention to purchase apparel through the Internet. ᭧

The purposes of this study was to examine the relationships among body-related self-discrepancy, body dissatisfaction, apparel involvement, concerns with fit and size of garments, and purchase intentions based on self-discrepancy theory. A random sample of college female students (n = 348) was drawn from a Midwestern university. The data was collected using a web-based survey. A hypothesized model was tested using the SEM technique. The results indicated that consumers’ perceived body-related self-discrepancy from online models had a direct relationship with body dissatisfaction. Consumers with higher enduring apparel involvement tended to feel a higher degree of body dissatisfaction. Body dissatisfaction was positively related to five concerns with fit and size of garment dimensions. Enduring apparel involvement was negatively related to concerns with overall appearance and concerns with imagining fit/size in online shopping. Finally, two of the concerns with fit and size of garment dimensions (concerns with overall appearance and concerns with imagining fit/size in online shopping) were negatively related to purchase intentions.

In previous research of person perception and dress a wide array of measurement items often have been incorporated with little consideration of relationships among findings. The objective of the present qualitative meta-analysis was to find consistent themes among findings ofprevious research. The sources of data were 109 impression formation studies reported between 1943 and 1986; 869 significant findings in the studies related to dress and comprised the data. Four superordinate categories—Evaluation, Potency, Dynamism, and Quality of Thought-were tailor made to fit recurrent themes in the data and incorporated 93% of the previous findings.

Online consumers have the limitation of product experience and evaluation, due to the inability to directly experience the product, thereby increasing perceived risk of product performance. This study investigated the dimensions of product performance risk that relate to virtual product experience in online apparel shopping. Perceived risk theory was applied to explain consumers' risk perceptions of product performance. Data were collected from 403 female college students at a Midwestern university using a web-based survey. Results indicate that online consumers perceived visual, tactile, and trial risks of product performance based on the evaluation of product attributes through virtual product experience. Visual, tactile, and trial risks may help online consumers determine more specific product performance characteristics related to product attributes. Attention to the three dimensions of product performance risk may allow online retailers to develop more differentiated virtual product experience strategies to reduce each dimensional risk of product performance in online apparel shopping.

The purpose of this study was to examine the effects of the level of Internet retailer's service quality (IRSQ) on perceived apparel quality, perceived service quality, consumer value perception of apparel shopping, satisfaction with apparel shopping experience, and future behavioral intentions regarding apparel shopping with the Internet retailer. We also investigated interrelationships among these variables in both IRSQ levels. The quality-value-satisfaction model (Cronin, Brady, & Hult, 2000) was adopted and expanded to serve as a theoretical framework for this study. A convenience sample of 361 female college students in two U.S. regions participated in and provided usable responses to this experimental study. Multi-group analysis via a structural equation modeling technique revealed positive interrelationships between perceived apparel quality, perceived service quality, perceived value, satisfaction, and behavioral intentions. In addition, these interrelationships were stronger in higher IRSQ level, compared to the lower level. Implications and recommendations for future research are discussed.

PurposeThe purpose of this study is to examine if older female consumers prefer apparel advertising models more closely resembling their age.Design/methodology/approachThe sample for this study consisted of 163 women between the ages of 60 and 80. Full‐color photographs of fashion models were presented as stimuli. A questionnaire measuring participants' beliefs about the models, purchase intentions, perceived similarity with the models, and perceived fashionability of the model's clothing was used.FindingsParticipants perceived older looking models to be more attractive than younger models and indicated more likelihood of purchasing the clothing worn by the older models. Participants who perceived more similarity to the models also had more positive beliefs about the model's appearance and attractiveness, indicated a greater willingness to purchase the model's clothing, and perceived the model's clothing to be more fashionable.Practical implicationsThis study suggests that incorporating older looking models in fashion advertisements is a useful strategy in marketing to the mature market.Originality/valueMany researchers have noted the opportunities and challenges in segmenting older consumers. This paper contributes to an understanding of effective marketing tactics used to appeal to older women. Identifying these strategies is significant given the increasing size and spending power of the mature market.