Although an increasing number of Web sites are devoted to providing health information to older adults, many sites have usability problems unique to this population. The purpose of this study was to explore the usability of three health-promoting Web sites specifically designed for use by older adults. This descriptive study used two usability assessment methods: (1) a heuristic evaluation by four experts in Web usability and gerontology and (2) a usability test by 10 senior Web users with a mean age of 73.9. The design aspects identified as inappropriate for seniors by experts were as follows: small font size, too much information on one page, and a failure to provide instructions. The older adults in this sample preferred a simple design with clear instructions. During testing, these individuals expressed great interest in online health information. However, they needed instructions on how to search for credible health information online. Some usability-testing methods might need to be modified for older adults' specific needs.
As information and communication technology applied to telecare has become a trend in elder care services, evaluation of the program is vital for further program design and development. This study evaluated the variables influencing the use of a telecare service program by the elderly. A questionnaire survey was used to explore the relationship between quality of life and technology acceptance of a telecare program in Taiwan. In addition, open-ended questions were used to elicit qualitative information regarding the experience of technology use. The results revealed that elderly persons with better social welfare status and health condition, who used the device frequently, had higher quality of life and accepted technology use. The correlation results also indicated that elderly persons who perceived telecare as useful in solving health problems, had the intention to use the program, and were willing to continue use, also had a better perception toward quality of life regarding their interpersonal relationships and living environment. Nonetheless, cost may be an issue that will impede their willingness to use the technology in care service.
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