O presente estudo objetivou apresentar o que a literatura científica nacional produziu sobre a humanização do cuidado no contexto das Unidades de Terapia Intensiva. Elaborou-se revisão integrativa da literatura de artigos publicados no Brasil entre os anos 2011 a 2021. A análise se deu com auxílio de um instrumento construído pela autora. Resultou que entre 202 textos encontrados apenas seis direcionavam-se ao conteúdo da humanização no contexto das Unidades de Terapia Intensiva. Não houve publicações nas regiões Norte, Centro-Oeste e Sul. Profissionais, pacientes e acompanhantes/familiares foram os principais público-alvo nas pesquisas e expressaram quais as condições do cuidado nos ambientes críticos. Para os profissionais as principais dificuldades relacionam-se aos recursos humanos e estruturais, porém ainda assim esforçam-se para desenvolver a humanização no cuidado. Os pacientes e usuários reconhecem tal dedicação, mas sugerem melhorias na comunicação inclusive com o doente e família. Diante do exposto, compreendemos que deve haver conscientização dos profissionais sobre a prática de comportamentos e atitudes mais humanos, com envolvimento dos gestores e pacientes na organização do processo de trabalho, cumprindo com os preceitos da Política Nacional de Humanização e oportunizando planejamento mais direcionado às dificuldades que permeiam o cotidiano nas Unidades de Terapia Intensiva, sempre com apoio da gestão.

Objective: to analyze nurses' knowledge and practices regarding the care provided to patients in cardiopulmonary arrest in the emergency room of a medium and high complexity public hospital in Belém, State of Pará, Brazil. Method: this descriptive, exploratory, qualitative study included ten nurses, who work in the urgency and emergency service. Data collection took place from February to March 2019 through semi-structured interviews. Thematic content analysis proposed by Bardin was used to construct the data. Results: the studied population has deficient and sometimes insufficient knowledge, mostly marked by mistaken speeches and uncertainties, revealing gaps in knowledge and divergences in relation to the resuscitation science consensus necessary to perform adequate care during a cardiorespiratory arrest, and may compromise the effectiveness of cardiopulmonary resuscitation, causing damage to resuscitation and, consequently, contribute to the emergence and / or aggravation of sequelae, which can impact on increased morbidity and mortality. Conclusion: knowledge deficiency is multifactorial, which may be related to the lack of continuous and permanent education, and the lack of personal motivation for the constant search for knowledge, in addition to the lack of incentive to update proposed by the head of the service in the studied scenario.

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Objective: to describe some perceptions about the experience of the virtual teaching period and reflect on some of the impacts of the transition from classroom to classroom in a virtual environment in higher education in nursing that occurred during the pandemic caused by the new coronavirus. Method: this is an experience report, with participatory observation about the experiences of teachers of the Bachelor of Nursing course at Escola Superior da Amazônia (ESAMAZ), Belém, State of Pará, about the dynamics developed in the teaching-learning process in Pre-Hospital Urgency discipline, from August to December 2020. Result: In this brief report we present some perceptions of the period of virtual education that occurred during the pandemic caused by the new coronavirus. Not making exclusive use of a chronological order, we recorded facts and situations that led to the actions that guided virtual nursing classes and the impressions of this experience. Conclusion: the situations described here may corroborate with the experiences of other teachers, showing that it is not enough to use digital information and communication technologies in teaching, training, time and strategies are needed for an adequate incorporation of these technologies in nursing education.