The aim of this research is to explore the effect of Big Data Analytics capable Business Process Management Systems (BDA capable BPMS) on ambidextrous organizations' agility. The ways in which the functionalities of BDA capable BPMS may improve organizational dynamism and reactiveness will be explored. Design: A theoretical analysis of the potential of BDA capable BPMS in increasing organizational agility, with particular attention to the ambidextrous organizations, has been performed. A conceptual framework was subsequently developed. Findings: The research proposes a framework highlighting the importance of BDA capable BPMS in increasing ambidextrous organizations' agility. Moreover, the authors apply the framework to the cases of consumer-goods companies that have included BDA in their processes management. Research limitations: The principal limitations are linked to the need to validate quantitatively the proposed framework. Practical implications: The value of the proposed framework can be found in its ability to help managers to fully understand and exploit the potentiality of BDA capable BPMS. Moreover, the implications show some guidelines to ease the implementation of such systems within ambidextrous organizations. Originality: The research offers a model to interpret the effects of BDA capable BPMS on ambidextrous organizations' agility. In this way, the research addresses a significant gap by exploring the importance of information systems for ambidextrous organizations' agility.
The pressures associated with the speed of competition, including the digitalization of workspaces, are increasing the need for modern organizations to drive employee satisfaction and engagement. Integrating gamification into the workplace has been identified as a possible strategy to promote employee participation, engagement and loyalty. Gamification is defined as the application of game design elements in a non‐game context, which, in this case, is the workplace. This article presents a 12‐month longitudinal study designed to investigate the role of gamification in fostering job satisfaction and engagement. The findings from a sample of 398 employees, including both treatment and control groups from a large multinational company that introduced a gamified human resource management (HRM) system, revealed the effects of certain gamification experiential outcomes related to driving employee satisfaction and engagement at work. Overall, our study highlights the possibilities of employing gamified HRM systems to influence employee attitudes and behavior at work.
A B S T R A C TThis study examines the role of neutralization and deterrence in discouraging employees from using Shadow IT: tools, services and systems used in an organization but not authorized by the IT department.Our study provides a unique contribution to the IT security literature by studying effects of neutralization on both intentions (self-reported) and actual behavior, as well as examining the role of shame as a mediator. We surveyed employees from four organizations and found that the "metaphor of the ledger" neutralization technique predicts Shadow IT intention and actual Shadow IT usage. We also find that neutralization and deterrence effects influence shame.
Purpose
The purpose of this study is to map the intellectual structure of conflict management studies by investigating the key themes, concepts and their relationships for the period 2007-2017. The study updates the previous decade (1997-2006) investigation by Ma et al. (2008) to reflect the increased publication efforts in the field.
Design/methodology/approach
Bibliometric analysis was used to trace the development path of the extant literature. The study included activity indicators such as distribution of articles and most-cited journals; relationship indicators such as co-author analysis and keyword analysis; and the mapping of the theoretical foundations.
Findings
The analysis identified five key themes that help track the direction of conflict management research: negotiation, mediation, trust, conflict management styles and performance.
Originality/value
These themes show a wider diversification of topics in the field than in the past, corroborating previous results about the reputation and maturity of conflict management as an independent scientific field of research. This study will help scholars to improve their understanding of the evolution of conflict management studies and the direction that conflict management research is taking, in particular, identifying available avenues for future research.
Purpose
– The purpose of this paper is to identify the technological risks in the context of open source software (OSS) and suggest an integrative OSS risk taxonomy.
Design/methodology/approach
– The authors conducted an extensive literature review followed by expert interviews and applied the method for taxonomy development.
Findings
– This research has identified an integrative OSS risk taxonomy composed of 8 categories with 51 risk items.
Originality/value
– This taxonomy is a very useful tool for practitioners during the decision-making process when evaluating, assessing and calculating risks related to OSS adoption. Moreover, researchers can use it as a starting point for future studies to better understand the OSS phenomenon.
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