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This paper proposes a new method for calculating the missing elements of an incomplete matrix of pairwise comparison values for a decision problem. The matrix is completed by minimizing a measure of global inconsistency, thus obtaining a matrix which is optimal from the point of view of consistency with respect to the available judgements. The optimal values are obtained by solving a linear system and unicity of the solution is proved under general assumptions. Some other methods proposed in the literature are discussed and a numerical example is presented

Pairwise comparisons are a well-known method for the representation of the subjective preferences of a decision maker. Evaluating their inconsistency has been a widely studied and discussed topic and several indices have been proposed in the literature to perform this task. Since an acceptable level of consistency is closely related with the reliability of preferences, a suitable choice of an inconsistency index is a crucial phase in decision making processes. The use of different methods for measuring consistency must be carefully evaluated, as it can affect the decision outcome in practical applications. In this paper, we present five axioms aimed at characterizing inconsistency indices. In addition, we prove that some of the indices proposed in the literature satisfy these axioms, while others do not, and therefore, in our view, they may fail to correctly evaluate inconsistency.

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