In globalized times the integration of information and communication technologies in companies and their supply chains is required, but there is uncertainty regarding the true impact that these have on efficiency indices or benefits gained in the productive system. This article reports a structural equation model that contains ten hypotheses with five latent variables associated with the integration of information and communication technology in production systems such as information exchange, operations management, production control, distribution activities, and operational benefits obtained. The paper aims to quantify the relationships among those variables, facilitating managers to make decisions in information and communication technologies (ICT) implementation. The model is validated with information from 80 responses to a questionnaire applied to manufacturing companies, and partial least-squares technique is used to statistically validate the hypotheses; the results indicate that the implementation of information technologies facilitates the exchange of information, operations management and production control. This means that ICT integration can create visibility for a supply chain in a material’s flow among partners, facilitate operations management in production lines and distribution activities, and these benefits are ultimately transformed into operational benefits that managers measure as flexibility, low cost and short cycles times with customers.

This article reports a model regarding the structural equations of the impact of the planning phase and the benefits acquired in the implementation of the kanban system. It begins with a literature review of the activities of the planning phase, based on which a questionnaire was developed and applied in manufacturing companies in the state of Baja California, in the municipalities of Ensenada, Tijuana, Tecate, and Mexicali. The responses were obtained from 118 questionnaires and were validated by the Cronbach’s alpha index for internal validity and the R-squared index for predictive validity. A model of the structural equations of the planning phase was developed and validated through three latent variables, namely, human resources, preliminary analysis, and kanban integration, which correspond to 22 activities and one variable that integrate 11 operational benefits. The model shows six hypotheses to verify the causal relationships between these variables. Partial least-squares algorithms are used to validate the hypothesis, and the results indicate that the preliminary analysis is the basis for the success of the implementation of the kanban in the planning stage, through the application of activities, such as 5’s, value stream mapping (VSM), material handling, flow diagram, and visual aids with a sustainable approach, according to the efficient flow of materials and minimum downtime.

Esta investigación muestra los resultados obtenidos de la puesta en marcha del centro de maquinado vertical con control numérico Fanuc utilizando herramientas de corte de la marca YG que se encuentra ubicado en las instalaciones del Tecnológico Nacional de México Campus Ciudad Guzmán. Además, se describen los requisitos que se requieren para operar una máquina de Control Numérico Computarizado y la descripción de los fundamentos que contribuyen a este objetivo. También se muestran los programas de cómputo que se emplearon para dibujar, programar y simular el maquinado de distintas piezas. Y la metodología empleada para determinar las variables de velocidad: angular, de avance y penetración, corte por pasada. Las herramientas mostraron estabilidad, durabilidad y buen acabado en los maquinados que se realizaron en 2 y 2.5 ejes.

This chapter presents a meta-analysis to determine the Critical Success Factors (CSF) involved in the integration of Information and Communication Technologies (ICT) in Supply Chains (SC), which are relevant to increase the probability of success if organizations implement ICT in their production processes within their SC. A literature search on databases such as Emerald, Elsevier, SpringerLink, EBSCO, and Google Scholar found 26 CSF, of which 12 were considered the most reported in the 42 articles reviewed.