OBJECTIVE The aim of this study was to evaluate the impact of behavior management training on nurses' confidence in managing aggressive patients. BACKGROUND Nurses are at a high risk of experiencing violence directed toward them by patients. METHODS This quality improvement project used a pre-and-post study design. A survey was administered within 1 month before behavior management training and 1 month after training, capturing participants' demographic and work characteristics, as well as their experiences with patient/visitor-perpetrated violence. Confidence was measured using the Confidence in Coping with Patient Aggression Instrument. Open-ended questions sought participants' thoughts on workplace violence prevention initiatives. RESULTS Thirty-eight confidence scores were assessed. Nurses' confidence in coping with patient aggression was significantly higher after behavior management training. Nurse participants described the training as “timely,” “helpful,” and “beneficial.” CONCLUSION With an increased understanding of violent behavior stages and warning signs, a nurse is better able to manage a potentially violent situation.
Aim:The purpose of this study was to examine the impact of nurse staffing on inpatient falls performance across a multi-hospital system.Background: Evidence to support which staffing variables influence fall performance so that health care organizations can better allocate resources is lacking.Method: A descriptive study design was used to analyse the impact of nurse staffing and falls performance, with units dichotomized as either high or low performing based on national benchmarking data. The impact was evaluated using 10 nurse staffing variables.Results: A total of nine units were included (five high and four low performing).Higher performing units showed less use of sitters and travellers, had fewer overtime hours worked by nurses, and employed more expert-level clinical nurses and combined nursing assistant/health unit coordinator positions, than lower performing units. Conclusion:Findings provide evidence of how staffing variables affect a unit's falls performance. While significant relationships were found, further evaluation is needed to explore the relationship of staffing variables and quality outcomes.Implications for Nursing Management: Nursing managers may consider trying to reduce use of sitters and travellers, and utilize innovative staffing models, such as using combined nursing assistant/health unit coordinator positions, to help improve their falls performance.
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