CHAPTER 35Using Social Psychology to Implement Security Policies M. E. Kabay 35.1 INTRODUCTION. Most security personnel have commiserated with colleagues about the difficulty of getting people to pay attention to security policies-to comply with what seems like good common sense. They shake their heads in disbelief as they recount tales of employees who hold secured doors open for their workmates-or for total strangers-thereby rendering milliondollar card-access systems useless. In large organizations, upper managers who decline to wear their identification badges discover that soon no one else will either. In trying to implement security policies, practitioners sometimes feel that they are involved in turf wars and personal vendettas rather than rational discourse.
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