PurposeThis paper examines the motivational influence of individuals’ team identification (TID) on their ambidexterity (TA), prosocial impact (TPS), and task performance (TTP) at the team level of analysis, as well as investigates the role of TA in mediating TID’s relationship with both TTP and TPS.Design/methodology/approachBy using a cross-sectional sample of 102 cross-functional teams with a total of 362 individual members from 22 firms in the customer-facing industries of Indonesia, we analyzed multilevel data and tested hypotheses using aggregated team-level structural equation modeling (SEM).FindingsThis study supports a significant positive relationship between TID and TA. Further, while TA fully mediates the relationship between TID and TTP, TID has a direct influence on TPS.Practical implicationsThis study contributes to filling the gaps in empirical evidence pertaining to the role of identity in motivating employees beyond their formal employment contracts. Their immediate leaders play a crucial role in individuals’ daily work lives and affect how they view their social identifications with their team, which subsequently contributes toward the enhancement of people and organizational performances.Originality/valueOur study offers empirical evidence in support of the identity-enhanced principal-agent model and contributes to the literature on Social Identity Theory with a focus on the individual-group interface. To our knowledge, our study is the first empirical research on the influence of TID on TA, TPT, and TPS across multiple firms in the customer-facing industries.
For travellers in the airport, waiting is often associated as an unpleasant activity. One of the reasons of the perception is because waiting area is viewed as a space for uncomfortable waiting experience. Bissel explains that the experience of waiting is often conceptualised as a stasis period that bore the passenger to be passive. Regarding to this understanding, Schweizer and Gasparini try to dissect the potential of a waiting space by using active waiting concept as a lens of analysing the space. According to their concept, active waiting is where waiting is seen as an activity that has balance focus between achieving what is expected and how to have comfort when experiencing the process itself. This paper argues, by incorporating this concept to a waiting space, passengers will experience in both passenger system and a new occasional experience. This paper will observe and analyse the relation between spatial elements and the behaviour of passengers at a waiting area within an airport terminal, through the lens of active waiting concept. The experience of waiting can be achieved through three stages of habitation, which is lingering, tarrying, and the state of dwelling. The expected result from this study is to discover the potentials of waiting area at an airport. Findings from this paper may be useful for planning the airport waiting in order to create a more comfortable experience for the body and state of mind of the passengers.
<span lang="EN">The role of Micro, Small and Medium Enterprises (MSMEs) in a country's economy is very important. As one of the developing countries, the role of MSMEs in the Indonesian economy is very central, MSMEs are the largest contributor to GDP for Indonesia. However, MSMEs in Indonesia face problems related to low productivity. For this reason, this study tries to analyze the variables that drive MSME business performance. This research will examine how entrepreneurial leadership can drive dynamic capabilities, organizational innovation and digitization in MSMEs, in the end these factors will drive MSME business performance. This research will use the Structural Equation Modeling (SEM) method with the Partial Least Square (PLS). This study uses data from 168 MSME owners/managers in the food and beverage sector in Indonesia. The results of this study indicate that entrepreneurial leadership influences business performance through organizational innovation. Meanwhile, dynamic capabilities and digitization are not proven to be able to drive MSME business performance.</span>
Leave is one of the company's non-financial compensations to maintain or improve employee performance. Leave plays a role in maintaining the health and welfare of workers, an anomaly that occurs is that several employees of PT PERTAMINA GAS do not use Leave quota fully. The influence of self-efficacy and social cognitive theory such as example from negative perpective such as causing negative perceptions after returning from Leave did not cause calm/relaxation, causing a waste of savings on the other hand, there is also a positive perspective. Leave should be used as it affects their health and well-being. Keywords: Leave; Self Efficacy; Compensation.
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