Purpose Employability skills of university graduates remain an ongoing topic for discussion and debate. Numerous studies highlight the expressed concerns of governments and industries about higher education’s ability to develop workforce ready graduates. An often cited solution is the use of internships to equip students with necessary employability skills. The purpose of this paper is to assess the status of employability skills from the perspective of students within a United Arab Emirates (UAE) institution based on their completion of a half-semester-long work placement experience. Design/methodology/approach Using a largely qualitative instrument, students reflected on their internship experience to report the essential skills needed in the workplace, classroom activities that most prepared them to use such skills in the workplace and the various challenges they encountered as interns. Findings Overall, students attributed a degree of importance to all skills addressed in the study with the greatest importance being attached to communication, teamwork and time management. Students indicated that most skills were addressed in the classroom; however, there appears to be a lack of awareness in the areas of critical thinking, self-management, intercultural skills and taking initiative. Research limitations/implications The present study only addressed the perceptions of business students at one all-female UAE-based institution of higher learning. Therefore, the data collected may not be representative of students enrolled in other degree programs or institutions. However, the understanding of these participants’ experiences adds to the body of literature featuring business undergraduate work experiences – particularly for the UAE and Gulf region. Practical implications Implications for academic and professional practitioners are discussed. Findings and recommendations are informative for curriculum development as well as economic and workforce development agencies. Originality/value The literature is well documented with studies from the perspectives of multiple entities including employers and university faculty, mostly in the western world. Fewer studies examine the perception of students, and even fewer studies are based on students in the UAE and other Gulf countries.

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Purpose This paper aims to examine empirically, within the context of the public sector, in what way the overall quality perception of an individual’s network relationships at work affect the psychological condition known as change readiness. Moreover, the research examines whether tacit knowledge and organizational climate can have indirect effects on the relationship between universal network quality perception and change readiness. Design/methodology/approach The data were collected through a self-reported survey from 105 individuals employed on a full-time basis by the government sector in Abu Dhabi, UAE. Using regression and mediation analysis, three hypotheses are tested relating to the direct effect of universal network quality perception and change readiness, accompanied by the indirect effects of tacit knowledge and organizational climate on the preceding relationship. Findings The results emanated from statistical analysis show that universal network quality perception has a positive association with change readiness, and tacit knowledge and organizational climate mediate significantly the relationship between the universal network quality perception and change readiness. Research limitations/implications Considering the nature of the study, conclusions with regard to causality might not be that strong as the findings relevant to the dependent variable represented by change readiness are not based on longitudinal research and the sample comprises only local people with similar cultural background. Therefore, study conclusions may not be suitable for generalization. Practical implications The mediating effects highlight the consideration of tacit knowledge and organizational climate as influential organizational mechanisms within the framework of a proactive change management practice due to their positive impact on the psychological uncertainty and lack of job content competencies that a change initiative might cause to employees and their behavioral reactions. Originality/value The paper reveals the role of universal network quality perception as a conduit of positive social influence on change readiness. This role becomes significantly elastic when tacit knowledge and organizational climate become notable links of relationship quality because of their ability to trigger favorable psychosocial behavioral patterns toward organizational change. Furthermore, this study expands the literature on organizational change readiness factors in the UAE, for which few studies currently exist.

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