Green human resources management (GHRM) has proven its efficiency in many industries and services, including the hospitality and hostel industries. Additionally, applying green human resources management practices reflects an organization’s environmental awareness and responsibilities. Given that the adoption of these practices cannot be accomplished without the appropriate support from decision makers, the aim of this paper is to analyze the relationships between green human resources management and the hotel industry, identify the possible barriers they may face and provide decision makers with the ability to choose the appropriate combination of GHRM practices based on an understanding the full picture presented in this study. This study depended on a systematic review technique to analyze the scientific production in this area. A total of 59 GHRM articles were extracted from Scopus and WoS and analyzed using three primary levels of analysis. This study revealed that: (i) Green human resources management practices can be summarized into four main categories (employees, marketing systems and corporate social responsibility, leadership and management, and organizational behavior and culture); (ii) the importance of green human resources management goes beyond environmental objectives; and (iii) there are significant barriers that should be taken into consideration when applying GHRM practices in the hotel industry.
Green supply chain management (GSCM) has proven itself to be pivotal, including in the hospitality and hotel industries. Additionally, organizations cannot become eco-friendly without applying GSCM. Applying GSCM is very complicated due to the complex nature of the management relations with stakeholders involved and needs appropriate support and collaboration from all related parties in order to accomplish the wanted management results. This paper aimed to analyze and study the complicated roles and relations of GSCM and the hotel industry, identifying the main barriers that might be faced in its application and trying to present the full picture in a simple and comprehensive way in order to provide decision-makers with a wider vision. This can then be used to take the best actions. The analysis technique this study adopted to use to analyze the related scientific production was a systematic review technique. After the screening and cleaning processes, a total of 57 GSCM articles remained from the articles, which were extracted from scientific databases (WoS and Scopus) and analyzed using the three main levels of analysis groups. This study revealed that: (i) GSCM interferences and relations can be summarized into six main categories (external stakeholders, internal stakeholders, related management, the 4Rs, innovation and technology, and performance); (ii) the importance of GSCM goes beyond environmental objectives; and (iii) before applying GSCM practices, there are a number of primary barriers that should be considered regarding the hotel industry.
Environmental practices have become an important matter in all aspects of life and industries, especially in the post-COVID-19 era. However, these practices continue to face many criticisms about their seriousness and effectiveness. In this context, this study aims to analyze the relationship between adopting green practices in hotels on one side and hotel image, customer satisfaction, and customer loyalty on the other side, considering the star-level rating system of the hotels and the hotel operating categories (chain or independent). This study depended on a sample of 235 hotels in the Hungarian capital of Budapest. Several analytical methods were used to achieve the study aim, including descriptive statistics, t-test, arithmetic averages comparison, text mining, NLP, and sentiment analysis. This study revealed that: (I) The higher the hotel star rank, the better the reviews and valuation factors. (II) Hotels that operate in chains show more attention to environmental practices. (III) Customers are more loyal to and satisfied with green hotels, and this increases as the hotel’s star rating increases.
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