The tight competition in the banking industry in the digital era encourages the digital transformation of the banking industry to remain competitive. This condition further widens the opportunities for banks to enter the digital banking business. On the other hand, other banks maintain the existing ecosystem by continuing to provide online services. Online services can be a choice of consumers to facilitate transactions. Quality information systems and services improve the consumer experience of using service technology. The successful implementation of service technology can be seen from user satisfaction, which leads to user's intention to continue to use service technology and ultimately recommend it to others. This study aims to evaluate the satisfaction of the mobile banking consumer experience using the information system success model. In this study, 176 respondents were collected from Bank Mandiri mobile banking users. Findings based on multiple regression analysis show that system quality, information quality, and service quality have a significant influence on customer satisfaction, which in turn affects loyalty. Achievement of consumer satisfaction and loyalty to mobile banking services, can be done by improving system quality, information quality, and service quality. and service quality has a significant influence on customer satisfaction, which in turn affects loyalty.
Penelitian ini menghasilkan aplikasi yang menampilkan analisis laporan keuangan, khususnya pada rasio profitabilitas selama tiga tahun. Kebutuhan informasi tentang laba dan rugi, meningkatkan ketidakpastian jika nilai pendapatan bersifat fluktuatif daripada nilai pengeluaran tetap pada periode tertentu. Sistem Informasi Akuntansi (SIA) yang dibangun, memiliki fungsionalitas untuk mengotomatiskan proses dari pencatatan jurnal umum hingga menyajikan laba rugi. AIS, sebagai aplikasi, dimodelkan menggunakan analisis dan perancangan berorientasi obyek, dan diimplementasikan menggunakan PHP Framework Codeigniter. Berdasarkan validasi dan verifikasi perangkat lunak menggunakan penggujian berbasis use case, semua fungsionalitas telah diuji. Hasilnya, kinerja perusahaan dapat dipantau menggunakan rasio profitabilitas tuntun waktu menggunakan manajemen arus kas dan pengeluaran.
Manufacturing of products incurred raw material costs, direct labor costs, and factory overhead costs, which could be used to determine the price of the product sold. On the contrary, the company, which manufactured thousands of toys and dolls monthly, did not have proper cost record. Production cost calculated by the average of total cost divided with a total of confirmed product. Hence, the production cost for each product could not be defined precisely. Based on the problems described, a web application was developed to manage the recording of transaction and automatically calculated the cost of production. This application's functionalities were able to manage purchasing activities, handing over raw materials to production, confirming finished goods, calculating production costs, posting journals and ledgers, and reporting of the cost of production. This application could help companies to calculate the unit cost. Based on a comparison between manual and application testing, it could be concluded that output in the application displayed an exact match from the manual. Thus, this web-based application was ready to be implemented in the company.
As a manufacturing company before production, they should make production planning and calculate the production costs. One of the production cost planning tools are production budget. The company usually budgeting their production cost by prediction total cost, not consider the product, material, labour and mechine, its make company harder to evaluate the absorption of production budgets. Activity based budgeting method (ABB method) was a budgeting tools considering activity. The goal make this information system help company make production planning considering activity and evaluate company performance by evaluate the absosrption of budgeting (comparision between budget and realization). This information system built with the object-oriented method and development model with SDLC, use the programming language PHP and CodeIgniter framework. This system has the functionality to make production budget such as budgetary costs of raw materials, the cost of direct labor, and factory overhead costs based on the activity and also make transactions in accounting journals and ledgers and make realization budget reports and make comparison report between budget and realization and evaluating. The functionality of application has run 100% after tested with black box testing and user acceptance tests have been performed.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.