Introduction: The diagnosis of a serious illness in a family affects all members. The child is a special subject, as he cannot yet understand many aspects of life at such a high perceptual level as an adult. Communicating difficult information is part of the doctor's task and is one of the most difficult parts of the therapeutic process. The aim of the study: To analyze the methodology of communicating difficult information to pediatric oncology patients. Material and method: Polish and English-language scientific literature from 2012 - 2022 from databases such as PubMed, SCOPUS, Google Scholar, Web of Science was reviewed. Searches were conducted according to keywords: communicating difficult information, oncology, pediatrics, physician. Results and conclusions: One of the most well-known protocols for communicating difficult information is SPIKES. It describes the basic and necessary steps for properly informing parents and the child about the diagnosis, for example. Healthy siblings should also learn about their brother's illness, but this task falls to the parents. Psycho-oncological support for both the child and parents should be holistic, based on best practices, and tailored to the family's needs.
Introduction. Burnout and empathy affect employees in social professions due to the demanding work environment. Characterized, among others, by: stress, experiencing failure, workload and its multitasking. At the same time, social professions require high interpersonal skills, active listening, communication, empathy, patience and interest from people who practice them. Aim. The aim of the study was to analyze the influence of occupational burnout on showing empathy among medical personnel towards patients. Material and methods. The research was conducted among a group of 104 nurses and 103 doctors, working in hospitals and clinics located in urban areas. The nurses’ mean age is 37,35 (SD=11.32), the doctors’ mean age is 32.50 (SD=8.29).The surveyed persons completed a set of questionnaires: Self-authorship sheet for collecting sociodemographic data, Link Burnout Questionnaire by Massimo Santinello, and Personal Empathy Questionnaire by Zenon Uchnast. Results. The conducted research shows a negative correlation between occupational burnout and the empathy of medical personnel. Research also shows that burnout affects younger medical staff with a short period of work and wage-driven. On the other hand, empathy is visible above the age of 40. Conclusion. The research deepened the knowledge about the factors of burnout, which have an impact on the negative perception of development opportunities, failure to perceive work efficiency and the perception of the professional situation as significantly exceeding the individual’s abilities. Negative correlations between burnout and staff empathy indicate a lack of burnout in empathetic people. However, you should bear in mind that having mature empathy protects you from burnout.
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