Studi ini bertujuan menguji peran Interaction Capability dalam mendorong Customer Participation menuju terciptanya Perceived Holistic Value pada human transformative service, yaitu jenis jasa yang bertujuan untuk menciptakan perubahan yang menyenangkan dan peningkatan kesejahteraan pelanggan. Religious Interaction Capability merupakan dimensi baru sebagai penguat dimensi Interaction Capability yang sebelumnya hanya terdiri dari Individuated Interaction, Relational Interaction, Empowered Interaction dan Ethical Interaction Capability. Responden dalam penelitian ini adalah pasien rawat jalan rumah sakit Islam di Propinsi Jawa Tengah Indonesia yang berjumlah 192 pasien. Pengambilan sampel menggunakan purposive sampling. Structural Equation Model (SEM) digunakan untuk menganalisis data dan menguji model empiric. Studi ini berhasil membuktikan peran Religious Interaction Capability bersama dengan kapabilitas interaksi lainnya dalam mendorong pasien religiocentric untuk melakukan information seeking, information sharing dan responsible behaviour. Semua komponen pembentuk Customer Participation itu juga terbukti mampu menciptakan Perceived Holistic Value, yaitu persepsi nilai yang tidak hanya pada level transaksional yang diukur dari process value dan outcome value saja, namun sudah pada tataran yang lebih holistic dengan meningkatnya religious value. Hasil studi ini bermanfaat bagi penguatkan Resource Based View Theory.
This study aims to determine the best type of Digital currency according to Islam. This study uses the Analytical Hierarchical Process (AHP) method by developing several alternative digital currencies and attributes (indicators). In addition, this study also uses deductive qualitative analysis. Respondents in this study amounted to 100 people with the sampling technique Area Stratified Purposive Sampling and several selected respondents were interviewed. The results show that Gold-based Digital Money is the best type of Digital currency according to Islam. The main attribute of ownership in Gold-based Digital Money is Usury abolishment capability. Other factors are Gharar Eraducation, Maysir Eraducation, Justice / Fairness Principles, Medium of exchange, Measurement of value, Store of value and Differed payment instrument. In addition, this model can accommodate 7 criteria for the role of currency in the economy.
As an effort to realize the vision and mission of the Hospital, employee performance must increase. In the process of improving employee performance, it must pay attention to factors that can improve performance. However, this work should not be done haphazardly and must still be in accordance with the Hospital SOP. This study aims to determine the effect of workload and salary on the performance of volunteer employees, as well as to see the potential for fraud that may occur during the process of completing work.The population in this study were all temporary staff including nurses and nutritionists who worked at one of the hospitals in Semarang, with a total sample of 76 respondents. The data source used is primary data using a questionnaire. The data analysis technique used is multiple linear regression.The results showed that the workload variable has a negative effect on employee performance. Furthermore, salary has a positive effect on employee performance. Additional questionnaires show that high workloads and salaries that are not in line with expectations but performance demands remain high, will have the potential to cause activities that are not in accordance with the provisions and SOPs of the Hospital
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