Universities, like cities, have embraced novel technologies and data-based solutions to improve their campuses with ‘smart’ becoming a welcomed concept. Campuses in many ways are small-scale cities. They increasingly seek to address similar challenges and to deliver improved experiences to their users. How can data be used in making this vision a reality? What can we learn from smart campuses that can be scale up to smart cities? A short research study was conducted over a three-month period at a public university in the United Kingdom employing stakeholder interviews and user surveys, aiming at gaining insight into these questions. Based on the study, the authors suggest that making data publicly available could bring many benefits to different groups of stakeholders and campus users. These benefits come with risks and challenges such as data privacy and protection and infrastructure hurdles. However, if these challenges can be overcome, open data could contribute significantly to improving campuses and user experiences, and potentially set an example for smart cities.
Resumo: Dados são essenciais para o processo de tomada de decisão. Graças a recursos de Big Data, vislumbramos hoje a possibilidade de uma compreensão muito mais sistêmica do mundo, o que permite decisões mais assertivas sobre problemas orgânicos e complexos. Sem embargo, a viabilidade do consumo de tantos dados pressupõe uma curadoria inteligente que realiza parte da decisão pelo decisor e, por isso, ameaça sua autonomia. Este artigo descreve recursos de Big Data e modelos decisórios a fim de elucidar o real impacto do emprego desses recursos sobre a autonomia para decidir. O caso do viajante autônomo é usado como pano de fundo de uma análise mais ampla sobre os efeitos colaterais do uso indiscriminado de Big Data para suporte à decisão autônoma.Palavras-chave: suporte à decisão; autonomia; Big Data.
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