Abstract-Organizationalstrategic alignment implies consistency among the organizational elements. Organizational objectives act as essential elements for leading such alignment. In addition, key performance indicators (KPIs) have demonstrated usefulness for assisting the strategic alignment allowing for a holistic control of the organization. Some approaches emphasizing objective-KPI relationships have been proposed; however, they lack of a fully appropriate method for treating organizational objectives, KPIs, and objective-KPI relationships. They exhibit some drawbacks in terms of ambiguity, stakeholder understandability, and subjectivity. In this paper, we propose a method for overcoming such drawbacks, by using preconceptual-schema-based organizational patterns as a way to operationalize organizational objectives in terms of the KPIs. So, a systematic method for deriving a set of candidate KPIs from a specific organizational objective is provided. In addition, we present a lab study in order to illustrate the main aspects of this proposal.Index Terms-Strategic alignment, organizational objective, key performance indicator, pattern.
El éxito en el desarrollo de un proyecto de software consiste en cumplir con los objetivos para el cual fue concebido. Un aspecto fundamental radica en medir el estado de progreso del proyecto a través del seguimiento, determinando que controles se deben establecer y tomando acciones correctivas. Este artículo propone el uso de elementos provistos por SEMAT y procedimientos establecidos por el método QFD con el fin de enfrentar algunos problemas que se presentan en la medición del progreso en proyectos de desarrollo de software. Como resultado se describen diversos enfoques orientados a medir el progreso en el desarrollo de proyectos software. Además, se presenta un modelo de representación basado en SEMAT y se desarrolla un modelo de validación basado en la matriz de calidad de QFD. Este trabajo se constituye como un valioso aporte en el ámbito de la ingeniería de software ya que establece lineamientos para medir el avance de progreso en el desarrollo de proyectos software.
Performance measurement is crucial for achieving business success. Moreover, such success is also related to the fulfillment of the organizational strategic objectives. Hence, an adequate determination of relevant performance indicators—or key performance indicators (KPIs)—and their relationships to organizational objectives is needed. Even though several approaches for treating KPIs and objective-KPI relationships have been proposed, they exhibit some drawbacks associated with the lack of reusability and traceability. We attempt to fill this gap by proposing a set of patterns based on pre-conceptual schemas for supporting the systematic derivation of KPIs and their relationships to organizational objectives. In this way, the proposed patterns guarantee a reusable and traceable derivation process of a set of candidate KPIs from organizational strategic objectives. Lastly, we provide a lab study in order to illustrate the usefulness of this proposal.
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