Many organizations in the 21st century are facing rapid change in business environment, technology, economic shocks and other emerging issues like globalization. Traditional approaches to management in regards to people, process and tasks are no longer sufficient in guaranteeing efficient, effective and productive operations in most organizations and as such, adaptable leadership is required. From the perspective of organization’s desire to understand and meet their employee’s physical, emotional and psychological needs, consideration for personality differences and workplace conditions is desired as they affect both creativity and performance. Besides occupational health requirements like space, and fresh air, other considerations for staff welfare including rewards, appropriate systems, procedures and relevant policies are critical in ensuring staff engagement. Management practices that affect productivity and creativity in organizations include collaborative technology, diversity, culture and organizational structures. As brought out in the critical review of literature, there is evidence showing that employee characteristics, strategic leadership and flexible working all play an important role in supporting and encouraging innovation, desire for efficiency and effectiveness.
The dynamic nature of business and organizational operations in the 21st century as being influenced by tough economic times, globalization and need for higher effectiveness is forcing leaders to adopt more relevant approaches to management. One such adaptation is the use of virtual teams for international organization that have globally distributed offices and functions. This study provides insights into the role of emotional intelligence and leadership skills necessary for ensuring individual success and team effectiveness in a virtual team within Save the Children. The research followed a descriptive design utilizing non-probability sampling and data collected using online questionnaire where both open ended and structured questions were used. The main themes being assessed were manifestation of emotional intelligence in a virtual team and the relevance of transformational leadership skills in leading such teams. The study reveals significant presence of skills associated with emotional intelligence like self-awareness, empathy and social intelligence. There is also evidence that the individual members of the team under study have common expectations on the leadership skills required for successful management of a virtual team.
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