Meeting the increasing demand for foster care homes is well recognised internationally and in Australia as a continual challenge. Understanding the needs of foster carers and supporting them to undertake this important work is a key element of meeting this demand. Lorraine Thomson and Morag McArthur report on the re-analysis of data from a small study of former foster carers who ceased fostering between 2004 and 2007 in the Australian Capital Territory. Interviews with former carers about their experiences as foster carers revealed themes of loss and uncertainty that alerted researchers to the possibility that the theory of family boundary ambiguity and ambiguous loss may be useful in understanding foster caring experiences. It is suggested that these concepts warrant further exploration and research in the area of foster care. With sensitive application, they may assist foster families, former foster carers, foster care workers and policy makers to understand more fully and respond to some of the challenging experiences of foster caring.

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Australian governments along with other western countries have made significant changes to the welfare system with a focus on encouraging sole parents on social security payments to move into paid work. This paper reports on in‐depth interviews with 48 sole parents about their experiences with the welfare‐to‐work process and with a range of other services. Although parents reported some positive encounters, they also described a range of negative experiences, including how they needed to repeatedly prove their entitlement to help, leaving them feel as if they were undeserving of support. The study has demonstrated that it is often the most vulnerable parents who feel under close scrutiny and who have to work extra hard to get the help they need. These experiences can also see them disengaging from services. The findings show how the current policy environment adds to the complexity of sole parents' lives reinforcing their disadvantage.

There is growing recognition in Australia and in other countries that some people face complex challenges and multiple disadvantages in their everyday lives, and that their needs for safety, health, clothing, food, shelter, and emotional wellbeing form interacting webs of need. However, it is often this very group who may be excluded from services and other opportunities. A qualitative study was carried out with 80 families living on income support in two regions in Australia. The study explored how parents defined their families' needs, their current levels of formal support, and their experiences of navigating multiple service systems and networks. Parents identified a range of issues that they viewed as adversely impacting on their health and wellbeing. They also described barriers to accessing services and the features of helpful service experiences. Families provided important information as to how those with the greatest need can be effectively assisted to access needed resources and services. Program design and individual service provision need to be based on principles of responsive, respectful service, and collaboration. Locating skilled workers in nonstigmatising settings such as schools has great potential for making services accessible and linking people with what they need.

The transformative potential of relationships between helping professionals and clients is well recognised. Less often have these relationships been explicitly considered as building blocks of social capital. This article reports a qualitative analysis of the views of a group of 80 parents about the nature of helpful helping relationships. The analysis asked: What are the features of the relationships between service users and service providers that indicate the presence of linking social capital? What are the implications for policy, practice and research? Data indicated that a number of parents experienced helpful relationships provided by a range of professionals. These relationships constituted a mechanism whereby people could access resources otherwise unavailable to them. These relationships can be understood as "linking social capital"-trusting relationships with people in formal institutions. Program constraints, organisational, and community cultures can affect these relationships and the linking social capital developed.

Children's Courts in Australia are important parts of the systems which protect children and deal with young people who offend. They make decisions about the best interests of these vulnerable children and young people and require that children are represented in court. The paper reports on views of 46 stakeholders about quality of and access to representation in the care jurisdiction of the Childrens Court in Australian Capital Territory. Most stakeholders were adamant that for all parties to receive as fair a hearing as possible, they needed representation. There were a range of views about the quality of representation and about what quality representation looks like in an adversarial system of decision‐making.

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In 2003, over 41 000 families with accompanying children throughout Australia were assisted by homeless services. Sole fathers with children in their care who are homeless are a minority group within this overall population of homeless families and, as such, little is known about their experiences of homelessness and fathering. The present paper reports on an exploratory study of sole fathers with children in their care who were homeless in the Australian Capital Territory. The study identifies the fathers' pathways into and experiences of homelessness, and the fathers share their stories of what it means to be a sole father. The paper identifies the issues fathers may experience when dealing with homelessness and fatherhood. An increased understanding of these experiences can contribute to the development of further research and improved practice with such families.