Purpose-Little is known about the current state of industry standards subscriptions in U.S. libraries. In this age of electronic access and tightening budgets, many libraries are re-examining whether or not to alter paper subscriptions of standards to electronic versions and/or switch to on-demand delivery.Design/Methodology-Two surveys were conducted in an attempt to gauge the extent to which other libraries are currently collecting standards in electronic format, or providing on-demand purchasing for industry standards.Findings-The number of libraries purchasing electronic standards or providing on-demand purchasing in 2003 appears to be incongruous with comments from both surveys. In the 2001 survey, librarians could not find ways to fund on-demand purchasing and in the 2003 survey, a number of libraries were purchasing some sets on an irregular basis to save money. A little over half (51%) of the responding libraries provide electronic versions of standards and sixty percent indicated they provide on-demand purchasing of individual standards.Originality/Value-Survey responses resulted in several local changes to improve patron success rates at acquiring industry standard including: created a publicly-searchable database of locally-available standards, initiated a purchase on-demand process, worked with Interlibrary Loan (ILL) staff to determine which standards would be better to purchase versus request on ILL, and became more adept at reference interviews involving requests for standards. including: created a publicly-searchable database of locally-available standards, initiated a purchase ondemand process, worked with Interlibrary Loan (ILL) staff to determine which standards would be better to purchase versus request on ILL, and became more adept at reference interviews involving requests for standards.
This study investigated name changes of women authors to determine how they were represented in indexes and cited references and identify problem areas. A secondary purpose of the study was to investigate whether or not indexing services were using authority control and how this influenced the search results. The works of eight library science authors who had published under multiple names were examined. The researchers compared author names as they appeared on title pages of publications versus in four online databases and in bibliographies by checking 380 publications and 1,159 citations. Author names were correctly provided 81.22% of the time in indexing services and 90.94% in citation lists. The lowest accuracy (54.55%) occurred when limiting to publications found in Library Literature. The highest accuracy (94.18%) occurred with works published before a surname changed. Author names in indexes and citations correctly matched names on journal articles more often than for any other type of publication. Indexes and citation style manuals treated author names in multiple ways, often altering names substantially from how they appear on the title page. Recommendations are made for changes in editorial styles by indexing services and by the authors themselves to help alleviate future confusion in author name searching.
Reference librarians are expected to interact effectively with a variety of clientele and are taught skills such as approachability, showing interest, and verbal and non-verbal cues. Librarians who have a knack for interpersonal skills do very well both at the reference desk and interacting with their co-workers. An area that is rarely addressed in the literature (or in library school) is that of educating librarians about how to establish professional, collegial relationships with one another. It is assumed that if a reference librarian can interact well with patrons, in a professional manner, he or she will be able to successfully "fit into" almost any reference department. This article discusses the importance of interpersonal skills within the Reference Department and ideas for improving these skills to enhance co-worker relations. KeywordsLife skills, social skills, interpersonal interactions, workplace interactions, workplace behavior, staff relations, core competencies, value-added, behavioral performance, peer relations, professionalism, personal competencies workers. An area that is rarely addressed in the literature (or in library school) is that of educating librarians about how to establish professional, collegial relationships with one another. It is assumed that if a reference librarian can interact well with patrons, in a professional manner, he or she will be able to successfully "fit into" almost any reference department. This article discusses the importance of interpersonal skills within the Reference Department and ideas for improving these skills to enhance coworker relations.
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