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Purpose -The paper aims to examine potential antecedents and consequences of work engagement in a sample of women managers and professionals employed by a large Turkish bank. Design/methodology/approach -Data were collected from 286 women, a 72 per cent response rate, using anonymously completed questionnaires. Engagement was assessed by three scales developed by Schaufeli et al.: vigor, dedication and absorption. Antecedents included personal demographic and work situation characteristics as well as work life experiences; consequences included measures of work satisfaction and psychological well-being. Findings -The following results were observed. First, worklife experiences, particularly, control, rewards and recognition and value fit, were found to predict all three engagement measures. Second, engagement, particularly dedication, predicted various work outcomes (e.g. job satisfaction, intent to quit). Third, engagement, particularly vigor, predicted various psychological well-being outcomes. Research limitations/implications -Questions of causality cannot be addressed since data were collected at only one point in time. Longitudinal studies are needed to determine the effects of work life experiences on engagement. Practical implications -Organizations can increase levels of work engagement by creating work experiences (e.g. control, rewards and recognition) consistent with effective human resource management practices. Originality/value -This study contributes to our understanding of work engagement among women managers and professionals.

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The present study tests a psychosocial model of factors predicting emotional exhaustion and state anger in 333 nurses who worked during the severe acute respiratory syndrome (SARS) outbreak. Predictors included working conditions, feedback, risk of contracting SARS, and perceived organizational support. Results of path analysis revealed that working conditions contributed significantly to an increase in perceived SARS threat, which led to increased emotional exhaustion and state anger. Positive feedback was directly and positively related to organizational support. Higher levels of organizational support predicted lower perceived SARS threat, emotional exhaustion, and state anger. Implications for health-care providers are discussed.

Traditionally, psychological research has focused on negative states, their determinants, and consequences. Theoretical conceptions of coping focus on strategies used to diminish distress. This approach is derived from the perspective that coping is mainly reactive, a strategy used once stress has been experienced. In contrast, proactive coping involves goal setting, having efficacious beliefs, and is associated with resources for self-improvement, including social support. In the present research, a theoretical model was developed in which coping and social support were seen in a synergistic relationship and were associated with a positive state that, in turn, was expected to relate to better psychological functioning. The general theoretical model was tested in three different samples: First year university students coping with depression (n = 68), rehabilitation patients mastering independent functioning following major surgery (n = 151), and employee absenteeism (n = 313). Results of path analyses showed that proactive coping was a partial mediator of social support on positive affect and that positive affect was associated with better psychological functioning. In students only, positive affect mediated the relationship between proactive coping and depression. This research represents a contribution within the field of positive psychology by empirically demonstrating how positive constructs contribute to improved psychological functioning. Theoretical and applied implications of the results are discussed.

This paper examines the relationship between workload, burnout and somatization in nurses. The respondents consisted of 1363 nurses employed in hospitals, which were undergoing extensive restructuring. Results of structural equation analyses showed that workload was positively related to emotional exhaustion. Emotional exhaustion led to cynicism and somatization, and cynicism was negatively related to nurses' professional ef®cacy. Implications of the results for nursing practice are discussed.