This article describes the results of a survey of library patrons conducted by librarians and information technology specialists at the Health Science Center Libraries at the University of Florida. The purpose of the survey was to learn if and how library patrons were using smartphones to perform their work-related tasks and how patrons felt the library could support smartphone use at the Health Science Center.
From 2010 to 2012, librarians at the University of Florida Health Science Center Library (HSCL) used an online survey and focus groups to gather user input on preferences for an ideal library space. User input guided the HSCL's renovation plans and put a clear focus on enhancing technology, improving infrastructure, enabling group collaboration, and creating comfortable spaces. Additional communication with users during renovation was vital in ensuring continued usability of nonconstruction spaces and shared understanding of the construction timeline. While specific user suggestions are particular to the HSCL, overall themes and methods for eliciting input will be useful to other libraries undergoing space planning.
This study examines the emotional experiences and perceptions of librarians embedded into clinical care teams and how those perceptions affect their training and preparation needs. Qualitative research methodologies were applied to textual data drawn from focus groups (n=21), interviews (n=2), and an online survey (n=167), supplemented by quantitative survey data. Phenomenological results show librarians experience strongly effective responses to clinical rounding. Important factors include personal confidence; relationships with team members, patients, and families; and the stressful environment. Analysis of librarians’ perceived educational needs indicates that training must address specialized subjects including medical knowledge, clinical culture, and institutional politics.
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