Academe has argued that democracy cannot be effective on its own, but is reliant on the government and citizens to sustain it. For the South African democracy to be sustained, the roles of the government and the citizens need to be integrated to ensure accountability, transparency, effectiveness and good quality provision of public services to the citizens. The aim of this study is to establish what students view as the role of the government, and of citizens, in strengthening South African democracy. To this effect, information was collected by means of a survey targeting students enrolled for modules in Public Administration and Management at a South African university. It emerged that the respondents deemed it important to educate themselves about democracy as well as the monitoring of politicians' behaviour. The findings further indicated that the respondents considered issues such as education, health, public order and safety, and job creation to a lesser extent, to be key roles of government. The article concludes by contemplating the importance of educating citizens in strengthening the South African democracy with special reference to the South African Medium Term Strategic Framework, and its 12 outcomes. Points for practitionersThis article evaluates current South African democracy with reference to the different roles of both government and citizens, respectively. The study revealed the perceptions of students enrolled for modules in Public Administration and Management at a South African university regarding the role of government and citizens in the creation of a sustainable democracy. Furthermore, background information is given on the South African growth path towards democracy and equality.
Background: Public participation in municipal strategic development planning processes does not occur in a vacuum; it is juxtaposed within contextual community realities of power, politics, institutional, systemic practices, cultures and inequities in resource capacity, amongst other relational social practices.Aim: The aim of this study was to explore the nature of power dynamics in participatory governance platforms and spaces during municipal strategic development planning processes and the extent to which they impact developmental outcomes in a metropolitan municipality.Setting: A metropolitan municipality in the Eastern Cape Province, South Africa.Methods: An interpretive, constructivist, cross-sectional exploratory case study collected in-depth qualitative data from purposefully sampled participants (n = 34) using focus-group discussions. Qualitative data were processed using NVivo 8 computer software and analysed using a thematic analysis approach.Results: The results indicated mixed views on participants’ satisfaction with public participation in municipal strategic development planning processes. Participants reported inadequate knowledge, capacity and capability; resource limits; political exclusion and language barriers, which muted community voice and disempowered, marginalised and excluded some residents from meaningfully participating and articulating community voice, priorities and needs.Conclusion: Public participation in municipal strategic development planning in the metropolitan municipality is at best tokenistic, constituting mere ‘window dressing,’ co-option and ‘pretence’ of inclusion of communities/residents in public participation platforms and spaces. Whilst on the surface, public participation appears inclusive of a range of stakeholders, at best powerful andr elite interests shape strategic development planning outcomes. A local governance framework for enhancing community voice in public participation platforms and spaces is recommended.
Purpose Social innovation (SI) remains a latent area in the South African local government (LG) sphere despite its growing use in public-sector service delivery globally. This paper aims to investigate the use of SI in the service delivery of LG through a comparison between the City of Ghent (CoG) (Belgium) and the Mangaung Metropolitan Municipality (MMM) (South Africa). Design/methodology/approach Through a comparative case study approach, qualitative research methods were used to both collect and analyze the data. Data collection instruments included document analysis (naturally occurring data), semi-structured interviews (generated data) and focus group discussions (generated data). Findings Although LG is obliged to collaborate with citizens, various factors influence citizens’ ability to make contributions, even when platforms are created. Collaborative initiatives aid in the realization of collective development visions and enhance citizen participation in a more responsive and inclusive approach to service delivery. Collaborations would require citizens and LG officials to be empowered by finding new ways of working together, as well as developing skills. Practical implications Citizens’ participation when SI is used to enhance service delivery should be meticulously planned. Co-producing services require a conducive internal organizational context that advances citizen participation in the governance and decision-making of service delivery, which is likewise optimal for enhancing the use of SI during the respective co-production service delivery stages. Achieving a conducive internal organizational context is influenced by the role of LG officials and politicians in understanding the value proposition of participation in service delivery to citizens. This value proposition is crucial to building and establishing a trust relationship between citizens, LG officials and politicians. Finally, consensus concerning the concept of SI and its use and implementation is important to ensure its consistent use and application by a municipality, and thus calls for further in-depth investigation. Originality/value SI is a nascent area for which the discourse is still under development, and it is a concept that is often the subject of debate in literature. This paper is justified by the fact that the use of SI in the South African LG sphere lags behind the growing use thereof in public-sector service delivery by LGs globally. In addition, the study presents novel insights regarding similarities and differences in the use of SI through a comparison between two LGs, namely, the MMM and the CoG.
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