We propose a novel framework based on neural networks to identify the sentiment of opinion targets in a comment/review. Our framework adopts multiple-attention mechanism to capture sentiment features separated by a long distance, so that it is more robust against irrelevant information. The results of multiple attentions are non-linearly combined with a recurrent neural network, which strengthens the expressive power of our model for handling more complications. The weightedmemory mechanism not only helps us avoid the labor-intensive feature engineering work, but also provides a tailor-made memory for different opinion targets of a sentence. We examine the merit of our model on four datasets: two are from SemEval2014, i.e. reviews of restaurants and laptops; a twitter dataset, for testing its performance on social media data; and a Chinese news comment dataset, for testing its language sensitivity. The experimental results show that our model consistently outperforms the state-of-the-art methods on different types of data.

Target-based sentiment analysis or aspect-based sentiment analysis (ABSA) refers to addressing various sentiment analysis tasks at a fine-grained level, which includes but is not limited to aspect extraction, aspect sentiment classification, and opinion extraction. There exist many solvers of the above individual subtasks or a combination of two subtasks, and they can work together to tell a complete story, i.e. the discussed aspect, the sentiment on it, and the cause of the sentiment. However, no previous ABSA research tried to provide a complete solution in one shot. In this paper, we introduce a new subtask under ABSA, named aspect sentiment triplet extraction (ASTE). Particularly, a solver of this task needs to extract triplets (What, How, Why) from the inputs, which show WHAT the targeted aspects are, HOW their sentiment polarities are and WHY they have such polarities (i.e. opinion reasons). For instance, one triplet from “Waiters are very friendly and the pasta is simply average” could be (‘Waiters’, positive, ‘friendly’). We propose a two-stage framework to address this task. The first stage predicts what, how and why in a unified model, and then the second stage pairs up the predicted what (how) and why from the first stage to output triplets. In the experiments, our framework has set a benchmark performance in this novel triplet extraction task. Meanwhile, it outperforms a few strong baselines adapted from state-of-the-art related methods.

Target-oriented sentiment classification aims at classifying sentiment polarities over individual opinion targets in a sentence. RNN with attention seems a good fit for the characteristics of this task, and indeed it achieves the state-of-the-art performance. After re-examining the drawbacks of attention mechanism and the obstacles that block CNN to perform well in this classification task, we propose a new model to overcome these issues. Instead of attention, our model employs a CNN layer to extract salient features from the transformed word representations originated from a bi-directional RNN layer. Between the two layers, we propose a component to generate target-specific representations of words in the sentence, meanwhile incorporate a mechanism for preserving the original contextual information from the RNN layer. Experiments show that our model achieves a new state-of-the-art performance on a few benchmarks. 1

Target-based sentiment analysis involves opinion target extraction and target sentiment classification. However, most of the existing works usually studied one of these two sub-tasks alone, which hinders their practical use. This paper aims to solve the complete task of target-based sentiment analysis in an end-to-end fashion, and presents a novel unified model which applies a unified tagging scheme. Our framework involves two stacked recurrent neural networks: The upper one predicts the unified tags to produce the final output results of the primary target-based sentiment analysis; The lower one performs an auxiliary target boundary prediction aiming at guiding the upper network to improve the performance of the primary task. To explore the inter-task dependency, we propose to explicitly model the constrained transitions from target boundaries to target sentiment polarities. We also propose to maintain the sentiment consistency within an opinion target via a gate mechanism which models the relation between the features for the current word and the previous word. We conduct extensive experiments on three benchmark datasets and our framework achieves consistently superior results.

Aspect Term Extraction (ATE), a key sub-task in Aspect-Based Sentiment Analysis, aims to extract explicit aspect expressions from online user reviews. We present a new framework for tackling ATE. It can exploit two useful clues, namely opinion summary and aspect detection history. Opinion summary is distilled from the whole input sentence, conditioned on each current token for aspect prediction, and thus the tailor-made summary can help aspect prediction on this token. Another clue is the information of aspect detection history, and it is distilled from the previous aspect predictions so as to leverage the coordinate structure and tagging schema constraints to upgrade the aspect prediction. Experimental results over four benchmark datasets clearly demonstrate that our framework can outperform all state-of-the-art methods. 1

Recently, some E-commerce sites launch a new interaction box called Tips on their mobile apps. Users can express their experience and feelings or provide suggestions using short texts typically several words or one sentence. In essence, writing some tips and giving a numerical rating are two facets of a user's product assessment action, expressing the user experience and feelings. Jointly modeling these two facets is helpful for designing a better recommendation system. While some existing models integrate text information such as item specifications or user reviews into user and item latent factors for improving the rating prediction, no existing works consider tips for improving recommendation quality. We propose a deep learning based framework named NRT which can simultaneously predict precise ratings and generate abstractive tips with good linguistic quality simulating user experience and feelings. For abstractive tips generation, gated recurrent neural networks are employed to "translate" user and item latent representations into a concise sentence. Extensive experiments on benchmark datasets from different domains show that NRT achieves significant improvements over the state-of-the-art methods. Moreover, the generated tips can vividly predict the user experience and feelings. Figure 1: Examples of reviews and tips selected from the restaurant "Gary Danko" on Yelp. Tips are more concise than reviews and can reveal user experience, feelings, and suggestions with only a few words. Users will get conclusions about this restaurant immediately after scanning the tips with their mobile phones.

We propose an abstraction-based multidocument summarization framework that can construct new sentences by exploring more fine-grained syntactic units than sentences, namely, noun/verb phrases. Different from existing abstraction-based approaches, our method first constructs a pool of concepts and facts represented by phrases from the input documents. Then new sentences are generated by selecting and merging informative phrases to maximize the salience of phrases and meanwhile satisfy the sentence construction constraints. We employ integer linear optimization for conducting phrase selection and merging simultaneously in order to achieve the global optimal solution for a summary. Experimental results on the benchmark data set TAC 2011 show that our framework outperforms the state-ofthe-art models under automated pyramid evaluation metric, and achieves reasonably well results on manual linguistic quality evaluation.

In this paper, we investigate the modeling power of contextualized embeddings from pretrained language models, e.g. BERT, on the E2E-ABSA task. Specifically, we build a series of simple yet insightful neural baselines to deal with E2E-ABSA. The experimental results show that even with a simple linear classification layer, our BERT-based architecture can outperform state-of-the-art works. Besides, we also standardize the comparative study by consistently utilizing a hold-out development dataset for model selection, which is largely ignored by previous works. Therefore, our work can serve as a BERT-based benchmark for E2E-ABSA. 1