BACKGROUND: COVID-19 has had a significant effect on all aspects of life and occupational performance most recently. OBJECTIVE: This aim of this article was to discuss the concept of interference and the role that interference plays in productivity and potential across healthcare settings. METHODS: The framework design was the application of Bolea and Atwater’s interference framework to probe the COVID-19 pandemic within healthcare organizations. RESULTS: Leadership that focuses on transparency, frequent metric measurement can increase potential and then managing for unintended consequences can foster optimal occupational performance for both the practitioner and client. CONCLUSION: Interference is a critical concept in understanding organizational behavior. Transparent leadership is needed to adequately support organizations to create resilience in the workplace.
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