PurposeThis study conducts a systematic literature review (SLR) on serious games in the BPM domain, in order to answer: RQ1 – what are BPM games' learning objectives and design characteristics? RQ2 – How rigorously each BPM game was evaluated in terms of their effectiveness and entertainment?.Design/methodology/approachWe followed the PRISMA statement method and systematic literature review standards. Selected studies were analyzed using qualitative evidence synthesis.FindingsWe found 37 references that describe 15 serious games within the BPM domain. Games are diverse, ranging from analog games that need a few hours to complete to complex digital games that require many sessions. Game evaluation should be generally improved as 27 publications can be considered as quasi-experimental or nonexperimental and potentially biased.Research limitations/implicationsFuture research should focus on developing new games about process implementation and using other notations besides BPMN. More studies testing the reliability and validity of existing games in different settings and using more rigorous experimental designs are also necessary. Practitioners can identify thoroughly evaluated games relevant to their learning objectives.Originality/valueThis is the first SLR about BPM games. It consolidates the literature, analyzes, describes and categorizes 15 games with respect to their internal characteristics and evaluation reliability.
Jovens universitários podem desempenhar um papel crucial na medida em que aplicam estudos e tecnologias acadêmicas na sociedade. O projeto Citros, desenvolvido pela Enactus UFRJ, é trazido aqui como um exemplo da associação entre pesquisa e necessidades da comunidade. Além da estruturação de um negócio sustentável, pautado na fabricação e venda de produtos caseiros à base de citronela, o projeto objetiva a realização de atividades com a comunidade disseminando informações sobre o ciclo de vida do mosquito vetor de doenças, como a dengue, zica e chicungunha, já que o Parque Conquista, local onde o Citros Citros é desenvolvido, sofre com altos índices de contágio das mesmas. A ideia central é que os próprios moradores da comunidade dominem a técnica de produção e se responsabilizem pela venda, a fim de incrementar suas rendas.
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