There has recently been a surge of work in explanatory artificial intelligence (XAI). This research area tackles the important problem that complex machines and algorithms often cannot provide insights into their behavior and thought processes. XAI allows users and parts of the internal system to be more transparent, providing explanations of their decisions in some level of detail. These explanations are important to ensure algorithmic fairness, identify potential bias/problems in the training data, and to ensure that the algorithms perform as expected. However, explanations produced by these systems is neither standardized nor systematically assessed. In an effort to create best practices and identify open challenges, we describe foundational concepts of explainability and show how they can be used to classify existing literature. We discuss why current approaches to explanatory methods especially for deep neural networks are insufficient. Finally, based on our survey, we conclude with suggested future research directions for explanatory artificial intelligence.
Detection of fraud, waste, and abuse (FWA) is an important yet challenging problem. In this article, we describe a system to detect suspicious activities in large healthcare datasets. Each healthcare dataset is viewed as a heterogeneous network consisting of millions of patients, hundreds of thousands of doctors, tens of thousands of pharmacies, and other entities. Graph analysis techniques are developed to find suspicious individuals, suspicious relationships between individuals, unusual changes over time, unusual geospatial dispersion, and anomalous network structure. The visualization interface, known as the Network Explorer, provides a good overview of data and enables users to filter, select, and zoom into network details on demand. The system has been deployed on multiple sites and datasets, both government and commercial, and identified many overpayments with a potential value of several million dollars per month.
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