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This is an Open Access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Introduction"A major disaster can be defined as a natural or manmade occurrence that causes significant disruption to everyday activity and involves numerous casualties and loss of life" (Speight, 2011, p.529). This conception complies with the situation imposed by the novel coronavirus (COVID-19) which infected 83.1 million people and caused the death of more than 1.8 million people around the world up to Dec 30 th , 2020 (Worldmeter, 2020). This pandemic turned into a global challenge that has been pushing the governments to minimize both the deaths and the economic impacts resulting from the viral spread (Anderson et al., 2020). As a result, aware of the devastating effects on the economy (Bruinen de Bruin et al., 2020), many countries have decided to close borders and shut down industries, businesses, and schools by establishing quarantines and lockdown periods in favor of preserving health, except for restricted essential services providers, which had to rapidly adapt their operations to deal with such unprecedented scenario and keep running.

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