In developing its new engineering accreditation criteria, ABET reaffirmed a set of “hard” engineering skills while introducing a second, equally important, set of six “professional” skills. These latter skills include communication, teamwork, and understanding ethics and professionalism, which we label process skills, and engineering within a global and societal context, lifelong learning, and a knowledge of contemporary issues, which we designate as awareness skills. We review these skills with an emphasis on how they can be taught, or more correctly learned, citing a number of examples of successful and/or promising implementations. We then examine the difficult issue of assessing these skills. We are very positive about a number of creative ways that these skills are being learned, particularly at institutions that are turning to global and/or service learning in combination with engineering design projects to teach and reinforce outcome combinations. We are also encouraged by work directed at assessing these skills, but recognize that there is considerable research that remains to be done.

Nationwide, less than half the freshman who start in engineering graduate in engineering, and at least half of this attrition occurs during the freshman year. Clearly, the freshman year is critical for both academic success and retention of engineering students. Such success depends not only on the knowledge and skills learned during this first year, but also on the attitudes individual students bring with them to college. Hence, if these attitudes can be measured before beginning college, we can develop more targeted programs for reducing attrition and improving academic success. Further, by measuring changes in student attitude over the course of the freshman year, we can develop better methods to evaluate engineering education programs. To learn more about these attitudes and how they impact upon retention, we undertook a three‐year research effort. First we identified attitudes incoming students have about the field of engineering, their perceptions about the upcoming educational experience, and their confidence in their ability to succeed in engineering. These attitudes were then related to performance and retention in the freshman engineering program. To accomplish this, a closedform survey was developed, tested and administered to the 1993–94 and 1994–95 freshman engineering classes. This study demonstrated that student attitudes can provide an effective means for evaluating aspects of our freshman engineering program, particularly those relating to issues of attrition. Specifically, students who left the freshman engineering program in “good academic standing” had significantly different attitudes about engineering and themselves than those possessed by other comparison groups: students who stayed in engineering and students who left engineering in “poor academic standing.” We developed regression models to predict attrition and performance in our freshman engineering program using quantified measures of student attitudes. Implementation of the models has allowed freshman advisors to better inform students of opportunities that engineering offers, to devise better programs of study that take advantage of students' varied interests, and to set retention goals that are more realistic.

We investigated the use of concept maps to assess "knowledge integration," by developing a rubric to "score" maps using two samples of students. In 2000, a sample of sophomore, junior and senior industrial engineering students was asked to develop concept maps of that field. This exercise was repeated in 2002 with seniors, half of whom participated as sophomores. The maps were scored using "traditional" counting metrics proposed by other researchers and with a holistic approach developed for the study. The holistic approach indicated that students improved as they matriculated through the program, and also enabled faculty to identify programmatic weaknesses. Although the "traditional" methods provided quantifiable information, closer examination questioned whether that information was representative of students' true conceptual understanding. Consequently, a scoring rubric was developed and tested using attributes of the holistic approach.