In a context of high competitiveness due to the high technological innovations that are emerging and the search for process improvements with cost reductions, this paper presents a research aiming to evaluate the application of the Six Sigma methodology in an adhesive industry in Brazil, Grande São Paulo, in order to evaluate the possible reduction of filling losses by reducing variability. For this, the DMAIC method and the appropriate tools were used, such as Project Chart, Histogram, Pareto Chart, Flow Chart, Control Charts, Ishikawa Diagram, 5W2H and others. It was identified that currently the filling process of the products covered are not stable and for this reason it was not possible to analyze the process capacity. However, improvements have been proposed to the current issues identified in order to achieve stability so that process variability can be reduced by meeting customer requirements.
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