Economic, environmental and social sustainability is increasingly gaining the attention of academia and commitment in the policies of national economies. Global warming and climate change, weather disasters and disruptions are just some of the challenges that can drastically disrupt stable business models, and thus jeopardize sustainability. Agriculture, as an activity at the center of the value chain, is facing these problems, and, at the same time, contributes to feeding the growing world population and is responsible for conserving resources and ensuring sustainability. Process automation, data analysis and processing, control and management of agricultural operations have transformed the agricultural business and contributed to sustainability, survival and development within supply chains. This article analyzes the literature in the field of sustainability and agriculture led by digital technologies of Industry 4.0. The analysis of the research field showed the high importance of the topic in academic and national circles, given the number of published articles. Secondly, the concepts of sustainable agriculture and sustainability driven agriculture in the context of digital transformation were analyzed and it was shown that transformed agriculture can successfully cope with today’s challenges. Finally, guidelines for sustainable development driven by agriculture through the determinants of digital transformation are defined.
In a digital context, the customer experience represents a complex field of competition for companies in the process of retaining loyal and attracting new customers. The digital transformation paradigm, in the technological and business aspect, should create value for the customer and increase the customer experience easier. However, challenges such as dynamic market changes and disruptions leading to increasingly complex customer requirements, make customer journey management a critical field for companies. This paper presents a preliminary review and provides insight into the problems of building loyalty and increasing customer experience under the influence of digital technologies. The recognized problems, according to secondary data, indicates that the potential of customer experience management with the help of digital technologies was not achieved. In this paper, recommendations for the elimination of mentioned problems were defined and how usage of digital technologies can contribute to building loyalty through analysis, monitoring, and support of customer journey.
Political participation stands for involvement of citizens in political processes, making thereby impact on policy creation, decision making and the action of political actors. Political participation can be improved by information and data availability, as well as establishment of a mutual communication of all stakeholders involved. This paper presents an overview of research on political participation in the information society as well as open data influence on political participation. The selected concepts are still an insufficiently researched area, as evidenced by the analyzed literature, so quantitative indicators measuring the same concepts and their interconnection have been investigated too. Although the correlation should have been identified, this research shows a rather poor interconnections reported in available studies, raising therefore potentials for further work and research.
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