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This study investigated how perceptions of supervisor communication competence and source credibility were affected by the valence and synchronicity of a feedback message and the channel used to deliver the feedback message. Results indicated that those receiving feedback preferred phone calls rather than text messages as a channel for managers to deliver feedback. Also, supervisors delivering positive feedback were identified as more positive in general than those delivering negative feedback. Further results and implications are discussed.

Because organizations may increasingly utilize a variety of different methods to communicate with employees both on-and off-site, performance feedback may not continue to be bound to traditional face-to-face interaction. Knowing how channel and synchronicity may affect perceptions of feedback may be very useful to organizations and supervisors as the use of alternative work arrangements increases. This study was conducted to learn more about the delivery of performance feedback to employees and what would cause them to feel justly versus unjustly treated by their supervisors. Synchronicity, channel, and valence effects on perceptions of justice in feedback delivery were examined through a fully crossed 2 × 2 × 2 design of 447 participants. Findings suggest that positive feedback and delivery via phone call rather than text message were associated with higher perceptions of organizational justice. Practical implications for organizations are also addressed.

Since the introduction of brainstorming as an idea‐generation technique to address organizational problems, researchers have struggled to replicate some of the claims around the technique. One major concern has been the differences in the number of ideas generated between established groups as found in industry versus the non‐established groups used in the laboratory. The impact of group establishment on idea quality has also been an area of interest. This study addresses these issues by using a more in‐depth induction to establish groups and testing some discrepancies in the relationship between idea quality and idea quantity using 42 three‐person brainstorming groups. Results indicate that brainstorming groups, given an adequate amount of time (10 weeks) to become established, did generate more ideas and higher quality ideas than non‐established groups. Also, a relationship between idea quality and idea quantity was found. Further discussion of results and implications follows.

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