As new technological innovations are rapidly introduced and changed, identifying an individual characteristic that has a persistent effect on the acceptance decisions across multiple technologies is of substantial value for the successful implementation of information systems. Augmenting prior work on individual innovativeness within the context of information technology, we developed a new measure of adopter category innovativeness (ACI) and compared its effectiveness with the existing measure of personal innovativeness in IT (PIIT). Further, we examined two alternative models in which the role of individual innovativeness was theorized differently-either as a moderator of the effects the perceived innovation characteristics of usefulness, ease of use, and compatibility have on future use intention (moderator model) or as a direct determinant of the innovation characteristics (direct determinant model). To ensure the generalizability of the study findings, two field studies (N = 634) were conducted, each of which examined the two models (moderator and direct determinant) and measured individual innovativeness using the two measures (ACI and PIIT). Study 1 surveyed the online buying practices of 412 individuals, and Study 2 surveyed personal digital assistant adoption of 222 healthcare professionals. Across the markedly different adoption contexts, the study results consistently show that individual innovativeness is a direct determinant of the innovation characteristics, and the two measures share many commonalities. The new measure offers some additional utilities not found in the PIIT measure by allowing individuals to be directly classified and mapped into adopter categories. Implications are drawn for future research and practice. * We gratefully acknowledge the helpful comments and suggestions provided by the two anonymous Reviewers and the Associate Editor. † Corresponding author.
394Individual Innovativeness of IT-Based Innovations
A widely held position observed through the lens of transaction cost theory (TCT) has been the role of information technology in decreasing transaction costs between buyers and suppliers and in creating more market based governance structures. However, observations have not supported this contention. In particular, buyer-supplier dyads often engage in cooperative behavior that could offset opportunistic tendencies espoused by TCT. The role of IT in this structure is unclear. This paper examines the relationship between perceived transaction costs and the concept of relationalism within buyer-supplier dyads. The role of IT in mediating this relationship is also examined. Survey data from 203 buyers in the OEM electronics industry is used to test proposed hypotheses. All major constructs, transaction costs, relationalism, and IT use are operationalized using validated multidimensional scales. The results suggest a positive role of IT in partially offsetting the negative relationship between transaction costs and relationalism. The results suggest that the decision to use IT within the dyad can encourage a commitment to establishing relational behavior.
Research in IS innovation has been isolated and fragmented. These studies typically examine single innovations and do not effectively integrate notions of IS innovation with organizational innovation. Swanson (Swanson, E. B. 1994. Information systems innovation among organizations. Management Sci. 40(9) 1069–1088.) extends the prior dual-core model of innovation into a tri-core model specifically for the unique nature of IS innovation. This model provides a useful typology of IS innovation that can form the foundation for innovation theory in this important area. In this paper we present Swanson's tri-core model of IS innovation along with preliminary data to test aspects of the model proposed by Swanson. Adoption of ten IS innovations is studied using two analyses, one based only on adopter sub-samples and the other using a more rigorous treatment of nonadopters based on survival analysis. The objective of this study is simple—to test theory and encourage continued focused inquiry in IS innovation. The results of this study provide partial support for the proposed hypotheses, leading us to conclude on an optimistic note regarding the viability of this model as an integrating frame-work for IS innovation.
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