The unexpected closure of educational institutions as a result of the emergence of COVID-19 prompted the authorities to suggest adopting alternatives to traditional learning methods. E-learning is an innovative approach for delivering electronically mediated, well-designed, learner-centred interactive learning environments by utilizing internet and digital technologies with respect to instructional design principles. This paper presents the implementation and prototyping of an innovative web-based e-learning platform for chemistry course known as Al-Chemy. Al-Chemy was developed for foundation students at Tahmidi Centre, Universiti Sains Islam Malaysia. The rapid application development (RAD) methods have been used in developing Al-Chemy through website wix.com. Al-Chemy was structured with interactive notes, animation, virtual experiment, quizzes, and games. The combination of these activities helps students in learning basic and advanced concepts of chemistry.
Branchless banking is a new digitalization of artificial intelligence (AI) for future banking services. The rapid digitalization and technological advancement of financial institutions (FI) have changed due to the COVID-19 pandemic. Such branchless banks are expected to offer financial customers meaningful access whilst promoting responsible usage of suitable and affordable financial solutions. The objectives of this paper are to identify CSF to conduct branchless banking for bank performance during the attack of the COVID-19 pandemic in Malaysia. These CSFs are important to reinforce the new business model recommended by the central bank of Malaysia (BNM). Through this study five CSFs have been identified which are customers do not physically attend to the bank for their banking needs, it is more efficient, saves time, secured, and low cost. As the industrial revolution (IR) 4.0 approaches, public acceptance, innovation, and strong financial services, as well as demand of digital payment will take over the country. National savings bank (BSN) was officially the first bank in Malaysia to conduct branchless banking through agent banking. In line with the BNM division strategy 2011–2020, BSN had launched banking beyond branches via BSN agents who offer banking services on behalf of BSN.
The purpose of this paper is to use the Rasch model software in analyzing the identified influencing factors of internet banking towards improving adoption usage and to find the validity and reliability of the instrument. An initial conceptual model was developed based on the previous of Literature Review. About 17 factors have been identified from the previous models and frameworks and they have been improved as influencing factors. Those factors are the website design (WD), the ease of use (EOU), the security, the quality system, the social influence, the trust, the electronic word of mouth (eWOM), the rewards, the perceived usefulness (PU), the perceived ease of use (PEOU), the intention to use (IU), the sustainability, the commitment, the user experience/generation, the knowledge, the profession, and the income. The questionnaire survey was successfully conducted with 51 respondents and pilot data verification of 30 respondents. The results showed that person reliability was 0.93 spread of person respondent was 54.06 and person separation was 3.66 However, item reliability result was 0.88, spread of item was 45.98 and item separation equal to 2.70 was fair. This paper was proven to be a significant contribution to the validity and reliability of using the Rasch model.
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