For very practical reasons, technical publications and tactical information for military systems are now delivered with, or are being converted to, electronic format. While Interactive Electronic Technical Manuals (IETMs) have been available for quite some time, many research issues remain. Among these is the need to provide alternative search technologies that quickly and easily allow system users to navigate through large amounts of technical documentation to find required information. Further, natural language interfaces can provide users with a hands-free, voice-activated interface that may significantly improve a user's ability to perform their job. Finally, the use of intelligent diagnostics and tutoring can allow users access to expertise and learning opportunities. The objective of this panel is to provide an overview and discussion of issues related to the use of IETMs and current research related to IETMs for performance support and training.
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