Purpose: the aim of our research was to evaluate a child development monitoring program conducted by speech and language therapists taking into account the point of view of the families. Method: a qualitative study analyzed a focus group attended by eight subjects during two meetings. All group participants had at least attended two evaluations of the program. Data was collected with the support of a moderator, an observer and a reporter; it was then analyzed by grouping the most relevant and frequent categories found in the speeches of the participants. The discussion focused on the following aspects: reception, health promotion, empowerment, health care team, interdisciplinary work, integrality and bonding. Results: program participants recognized the importance of speech therapists for health promotion and prevention insofar as they offer awareness training to child care providers and empower family members regarding infant development, which results in bonding between professionals and child care providers and integrated work. Conclusion: we analyzed the quality of the current health management model and suggest it be continued. However, it should start during gestation, include a higher number of follow up consultations and develop more multidisciplinary work.

Purpose: to describe the results of a neonatal hearing health program and verify whether there is an association between the presence of risk indicators for hearing loss and failure in the tests and diagnosis. Methods: a one-cohort, observational, retrospective study with secondary data contained in a spreadsheet concerning the family’s sociodemographic condition, clinical history, and examination results of 7,800 participants who were submitted to hearing screening between 2010 and 2016. Absolute frequency and percentages were used in the description of the first and second stages. In the association between risk indicators and failures in the otoacoustic emissions, the odds ratio, confidence interval, and significance level at 0.5% were used. Results: the risk indicators in 8 out of the 12 infants presented with hearing loss were ototoxic medication and intensive care unit (ICU) stay, whereas the likelihood of failure in the otoacoustic emissions occurred along with 11 indicators. The likelihood of a diagnosis of hearing loss was 13 times greater when there was a risk indicator, 18 times greater when an ototoxic medication had been used, and 16.62 times greater when they stayed in ICUs. Conclusion: the results show that knowing the indicators leads to considering the actions the team in charge should take.

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RESUMO Objetivo Analisar as etapas de um programa de saúde auditiva, da triagem ao encaminhamento para reabilitação, segundo os indicadores de qualidade de programas de triagem neonatal. Método Trata-se de um estudo de coorte, observacional e retrospectivo, constituído por todos os neonatos inscritos no Sistema de Informação Municipal de Mogi Mirim/SP, de 2010 a 2016. Além dos dados que constam no Sistema de Informações sobre Nascidos Vivos, foram analisados idade do neonato no primeiro teste, resultado dos testes, do diagnóstico e encaminhamento para reabilitação. A análise dos dados foi feita segundo os critérios de indicadores de qualidade das diretrizes de atenção à triagem auditiva neonatal, por meio de programa estatístico. Resultados Participaram 7.800 neonatos e com relação à análise dos indicadores de qualidade do programa foram obtidos os seguintes resultados: 1) Etapa da TAN: 97% de cobertura do primeiro teste; 91% dos neonatos com até 30 dias de vida; 2) Etapa do Diagnóstico: 0,24% encaminhados após falharem no segundo teste; 94,73% de adesão; 13,66% concluíram até os três meses de idade e 3) Etapa da Reabilitação: 100% iniciaram terapia fonoaudiológica imediatamente após o diagnóstico; 20% receberam o aparelho de amplificação sonora individual com até um mês do diagnóstico. Conclusão O programa, realizado em nível ambulatorial, atingiu as recomendações das Diretrizes do Ministério da Saúde com relação à cobertura e idade do primeiro exame, idade da triagem até um mês de vida, encaminhamento para diagnóstico e início da intervenção. Tais resultados só puderam ser obtidos com o apoio institucional do município.