In light of readiness to change, organizational readiness has received little attention with the extensive assessment of individual readiness to change. (1) Background: Therefore, this conceptual paper aims to address the need for change at the organizational level through the lenses of Lewin theory, organizational change theory, and social exchange theory. It will identify issues and implications in readiness to change at the organizational level; (2) Methods: The primary method used in the study was mainly a literature review to add neglected factors driving change such as contextual factors and technology. (3) Results: The paper shows how various players and other determinants of successful change implementation can derail the organization’s readiness to embrace change. (4) Conclusions: The paper adds to the available knowledge on how technology is likely to affect organizational willingness to change. The study suggests various solutions that seek to address the issues on organizational readiness to change. Hence, this study may provide organizational managers with takeaway implications on change management for policymakers and practitioners to improve an organization’s preparedness towards change implementation.
Purpose The purpose of this study is to analyze the relationship between work-life-family (WLF) demands and job satisfaction in family businesses. Design/methodology/approach Data were collected from 220, who involve in the family business sector in Malaysia. In this study, the major demands in individuals are classified into three categories of WLF. The work component was measured in terms of standard working hours, work pressure and conditions, co-worker relationships and promotional opportunities. The life component was represented by living standards, level of self-motivation fulfillment, achievement of individual targets, self-compassion, self-care and health and community development. The family component represented another segmentation of responsibility and demands for specific role, which relates to family tasks, collective/familiness targets, family involvement and mutual understanding. Findings The empirical results indicated that work-related demands determine entrepreneurs’ job satisfaction, then followed by family-related and life-related (personal) demands. As this study was confined to the micro businesses under the family business sector, this provides valuable findings by uncovering the differences among the antecedents because of the reasoning of work culture and business management practices. It is argued that the role conflicts are related to job satisfaction, individual happiness and family contentment. Originality/value It expands the typology and fostering sustainable entrepreneurial development. Insights gained could facilitate business strategies and effective human resource policies particularly among the family businesses in Malaysia.
As a part of Malaysia's tourism landscape, the homestay business has gone through various changes in the dynamic tourism industry. It was initially developed to allow tourists and visitors to experience the social and natural heritages of the local people as they live their daily life. Just like any other business, homestay business is also being impacted by the rapid development of information and communication technology (ICT) including the disruptive development of financial technology or better known as Fintech. This is widely acknowledged as an innovative solution for financial transactions due to the great convenience that it offers not only to the consumers but also the business operators. However, as the homestay business in Malaysia tends to be operated among micro, small and medium enterprises, or to be more precise are mainly operated as personal or family businesses, the adoption of Fintech services is still at the infant stage among homestay operators. Realizing the significance of Fintech towards the development of homestay business in Malaysia, a qualitative method was adopted involving in-depth interviews of 30 homestay operators. The site of the study is in Sarawak, which is the largest state in Malaysia. An open-ended, in-depth interview method is adopted as it enables the homestay operators to give their views in a robust and detailed manner. This study is needed to identify the cause of low adoption rate among homestay operators, hence, initiating the knowledge and later actions to encourage the homestay operators to reap the benefits that the Fintech has to offer.
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