Zusammenfassung: Seit 1994 nutzt der in der Suchtrehabilitation in Hamburg und Schleswig-Holstein arbeitende Träger Therapiehilfe e. V. das Qualitätsmanagement-Modell der European Foundation for Quality Management (EFQM), Brüs-sel, zur kontinuierlichen Qualitätsentwicklung in all seinen Einrichtungen. Der Artikel gibt einen Überblick über die wesentlichen Gründe zur Einführung und stellt einige praktische Beispiele vor.Schlüsselwörter: EFQM ± Suchtrehabilitation ± Qualitäts-management Essential Features of the Transmission into Action of the European Foundation for Quality Management (EFQM, Brussels) in Addiction Rehabilitation at the Example of the Quality Management in the Organization Therapiehilfe e. V.: Working in the field of addiction rehabilitation in Hamburg and Schleswig-Holstein the quality management model of the EFQM, Brussels, is used for facilities for the continuous quality development into all his treatment centers. The article provides main aspects about the essential reasons for the introduction of EFQM to Therapiehilfe e. V. and demonstrates some concrete examples.
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