Personal experiences of aggression or violence in the workplace leads to serious consequences for nurses, the patient, patient care and the organisation. While there is a plethora of research on this topic no review is available that identifies types of aggression encountered, individuals perceived to be most at risk and coping strategies for victims. The aim of this systematic review was to examine occupational anxiety related to actual aggression in the workplace for nurses. Databases (Medline, CINAHL and Psyinfo) were searched resulting 1543 titles and abstracts. After removal of duplicates and non-relevant titles, 137 papers were read in full. The major findings of the review were that physical aggression was most frequent in mental health, nursing homes and emergency departments while verbal aggression was more commonly experienced by general nurses. Nurses exposed to verbal or physical abuse often experienced a negative psychological impact post incident.

The purpose of this study, undertaken in 2003, was to explore the phenomenon of resilience as experienced by Australian crisis care mental health clinicians working in a highly demanding, complex, specialized and stressful environment. For the purpose of this research, the term 'resilience' was defined as the ability of an individual to bounce back from adversity and persevere through difficult times. The six participants for this study were drawn from Melbourne metropolitan mental health organizations - the disciplines of nursing, allied health and medicine. A number of themes were explicated from the participants' interview transcripts - Participants identified the experience of resilience through five exhaustive descriptions, which included: 'The team is a protective veneer to the stress of the work'; Sense of self; Faith and hope; Having insight; and Looking after yourself. These exhaustive descriptions were integrated into a fundamental structure of resilience for clinicians in this role. The study's findings have the potential to inform organizations in mental health to promote resilience in clinicians, with the potential to reduce the risk of burnout and hence staff attrition, and promote staff retention and occupational mental health.

Aims and objectives-The aim of this meta-analysis was to identify the factors that related to aggression (verbal abuse, or physical abuse/assault) perpetrated against the nurse or other health professional by patients/relatives or staff. In light of the paucity of systematic reviews on this common issue in nursing, the objective was to present a comprehensive systematic review and meta-analysis of these papers.Background -Aggression towards nurses is common around the world and can be the

The additional step proposed as an extension to Colaizzi's seven step analysis offers researchers using Colaizzi's method greater access to implicit and explicit meanings embedded in participant descriptions by utilising 'expressions of life' - art, music, poetry, metaphor as symbolic representations - as articulated by the participants in explicating their experience of the phenomenon.