Briefing and the strategic support of decision-making through the life of a building project is an important factor for successful project outcomes. The automation of design briefs might allow enhanced linking of client/user requirements to design, construction, operation and post-occupancy review. It has the potential for improved collection of requirements, project integration, as well as feedback and feedforward for clients and designers. Current US research on briefing practices is reviewed in relation to improving design quality by using design performance measures. A Web-based tool under development is described. This tool is one example of how automation of the briefing process can assist design firms to analyse and assess a client's needs, shorten the product delivery cycle and provide an end product with greater customer satisfaction.L'information et le soutien strate´gique apporte´au processus de´cisionnel tout au long de la vie d'un projet de construction sont des atouts importants pour la re´ussite de ce projet. L'automatisation de l'information relative à la conception permet d'ame´liorer la relation entre les exigences du client/utilisateur et la conception, la construction, l'exploitation puis l'occupation. L'automatisation pourrait permettre d'ame´liorer la collecte des exigences, l'inte´gration au projet ainsi que l'information en aval et en amont des clients et des concepteurs. L'article passe en revue les recherches actuellement en cours aux Etats Unis sur les me´thodes d'information, l'objectif e´tant d'ame´liorer la qualite´de la conception en la mesurant. Les auteurs de´crivent ensuite un outil internet en cours de de´veloppement. Cet outil n'est qu'un exemple de l'aide que l'automatisation de l'information pourrait apporter aux architectes pour analyser et e´valuer les besoins d'un client, raccourcir le cycle de production et fournir un produit final correspondant au mieux aux exigences du client.
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