This article contributes to labour process debates around managerial control and worker autonomy in the retail workplace. Through critical analysis of managerial strategies in the production of organisational space within an IKEA store, it explores how spatial design and practice shape managerial control and employee participation. Rather than the rhetoric of employee participation espoused by IKEA, our findings emphasise how managers use space to foster employee commitment to corporate objectives. While employees do exercise their own agency and spatial practice, their actions are moulded and constrained by dominant organisational structures and managerial strategies. As such, the article augments existing labour process research by developing new insights about how the spatial dimension shapes managerial control in retail workplaces. Although workers are far from the passive recipients of management decisions apparent in much labour process theory, their participation largely serves the strategic visions and spatial plans of their employer.
The condition of European economic democracy is generally recognised to be in a fragile state. Recent discussions have centred on pressures to converge towards an Anglo-American model of flexible and deregulated employment relations and systems, consonant with a broader neoliberal economic governance discourse. Existing approaches suggest an uneven experience between countries around a general trend of deterioration. In this article we offer two new contributions to these debates. First, we introduce findings from an Economic Democracy Index (EDI) we have developed. This goes beyond existing indices of employment and industrial democracy to allow us to examine the changing nature of individual employment rights as well as collective bargaining conditions between European countries. Second, we depart from existing studies of European employment relations, which tend to take a comparative national approach, by situating national employment relations and trajectories within a wider set of spatial and social relations. Qualitative analysis of three country cases (Denmark, Portugal and Slovenia) supplements our EDI analysis. Our evidence suggests the importance of multi-scalar relational and institutional dynamics between social actors at the national scale and those at higher scales such as the European Union in understanding variations in country performance on the EDI.
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