Transnational mobility results in a diversification of languages and cultures in the workplace. A common means of managing this diversity is to introduce language policies that often privilege English or the locally dominant language(s). In contrast, managing their everyday working lives may require employees to draw on a range of multilingual and non-verbal resources. Such tensions between policy and practice in multilingual workplaces may impact structures and processes of inequality and power in the workplace. By looking at two sites within logistics and construction, this article offers a critical look at multilingual policies and practices and their consequences for speakers within the workplace. The article investigates how language is conceptualised in language policies and enacted in language practice. From this point of departure we discuss how the tensions between policies and practices impact on the daily working life and professional opportunities of the workers. Our findings suggest that even though multilingual practices are crucial for the flow of everyday work interactions on the floor, the language requirements within the workplace mirror the repertoires and practices of high-status employees, and therefore their competence is valued more highly than the more multilingual repertoires of their subordinates. A consequence of this unequal valorisation of the different linguistic repertoires is the maintenance of existing hierarchies in the workplace and the creation of new ones.
This paper investigates multilingualism as language and communication discourses and practices in a Copenhagen metro tunnel construction project. This project is characterized by transience: continual time-space changes of work organization and staff relations combined. In this scenario, a highly international and multilingual staff composition puts focus on language and communication. Based on interviews with managers and workers from one of the project’s contractors, as well as observations of daily work in the tunnels, the analysis demonstrates participants’ discursive constructions of language and communication, sometimes linking these concepts to work, sometimes to relationship-building. I argue that these constructions are closely interlinked with the workplace’s transient status and conditions, and draw out how they have empowering as well as exploitative implications for the workers.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.