The use of IT-enabled crowdsourcing with employees in enterprises has increased substantially in recent years. This phenomenon, which we refer to as ‘internal crowdsourcing’, is distinct both from external crowdsourcing with end users and from hierarchy-based work with employees. A literature stream has emerged that corresponds with the increased relevance of internal crowdsourcing in practice. The purpose of this review paper of internal crowdsourcing is to provide conceptual development, synthesise the literature, and provide a research agenda. In the review reported in this paper, we systematically analysed and critically reviewed the literature in this domain published thus far (74 papers). We found useful findings and insights into a new and relevant IT-enabled phenomenon. At the same time, we also found conflicting definitions and conceptualisation, as well as research efforts that are not well integrated. The paper supports future research on internal crowdsourcing by providing improved conceptualisation, consolidating insights, and identifying important areas for future research.
Management of the enterprise architecture has become increasingly recognized as a crucial part of both business and IT management. Still, a common understanding and methodological consistency seems far from being developed. Acknowledging the significant role of research in moving the development process along, this article employs different bibliometric methods, complemented by an extensive qualitative interpretation of the research field, to provide a unique overview of the enterprise architecture literature. After answering our research questions about the collaboration via co-authorships, the intellectual structure of the research field and its most influential works, and the principal themes of research, we propose an agenda for future research based on the findings from the above analyses and their comparison to empirical insights from the literature. In particular, our study finds a considerable degree of co-authorship clustering and a positive impact of the extent of co-authorship on the diffusion of works on enterprise architecture. In addition, this article identifies three major research streams and shows that research to date has revolved around specific themes, while some of high practical relevance receive minor attention. Hence, the contribution of our study is manifold and offers support for researchers and practitioners alike.
Recent terrorist attacks have increased the need to examine the public's response to such threats. This study focuses on the content of Twitter messages related to the 2016 terrorist attack on the Berlin Christmas market. We complement the collective sense-making perspective with the terror management theory (TMT) perspective to understand why people used Twitter in the aftermath of the attack. We use structural topic modeling to analyze our dataset of 51,000 tweets. Our results indicate that people used Twitter to make sense of the events and as part of typical reactions in TMT, that is, to validate their own worldviews and maintain their self-esteem. In accordance with TMT, we found that people used Twitter to search for meaning and value, show sympathy for victims and their families, or call for tolerance, but also to express nationalistic sentiment and greater hostility toward values and views other than their own. We further show that topics varied over the course of the attack and in the days that followed. Whereas in the first two days there were many emotion-related tweets and operational updates, subsequent days saw more opinionrelated tweets. Our findings contribute to the literature on collective behavior in the aftermath of terrorist attacks.
Information technology (IT) and entrepreneurship are more closely related than ever. The internet, in particular, inspires the current 'generation start-up'. While some early stage internet start-ups have quickly become major successes, others fail to secure required follow-up funding and collapse. In this paper, we build on and extend the emerging business model research stream with the aim of better understanding the differences between successful and unsuccessful early stage internet start-ups. In the qualitative first part of our mixed-method study, 17 expert informant interviews reveal that internet start-up business models are in permanent flux, continually changed and adapted by founders, who identify their professional social network (i.e. their social capital) as a critically important factor for developing the business model and ultimately making their start-ups successful. In the quantitative second part of the study, we test this claim based on a social network analysis of 70 internet start-ups and their 145 founders. We find strong support for the critical importance of the founders' social capital for early stage internet start-up success. The findings of this study advance our understanding of the relationship between founders' social capital, the development of business models and the success of early stage internet start-ups.
This article examines co-authorship networks of researchers publishing in Electronic Markets-The International Journal of Networked Business (EM). The authors visualize the co-authorship network and provide descriptive statistics regarding the degree to which researchers are embedded in the co-authorship network. They develop and test seven hypotheses associating the researchers' embeddedness in the co-authorship network with the number of the researchers' citations. Results indicate that author who publish co-authored articles in EM have their EM articles (whether co-authored or not) cited more frequently than those who publish EM articles only in their own names, and that the more they co-author the more they are cited because they are located in the center of a co-authorship network.
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