Changes in information technology have a great influence on people’s preferences and lifestyles. Smart devices and technologies have taken the conventional way of traveling into a smart tourism system. The aim of this paper is to examine smart tourism, the integration of different activities of different tourism service providers, and their interactions with tourists. It also finds out the smart tourism tools, how they are being used by different actors, how the tourist and the network perceived and interact with them for making up a smart tourism ecosystem, and finally how they create the sustainable value co-created services. This paper is qualitative in nature and used a holistic approach. The data were collected through interviews of 24 service providers and 50 service receivers, mainly tourists from the study area, Bangladesh. Study shows that there are three phases by which actors are communicating with each other comprising pre-service delivery, during-service delivery, and post-service delivery. Smart tourism tools are being used throughout the phases which eventually create value in co-created services with three pillars of sustainability (economic, socio-cultural and environmental). This study will contribute to the existing body of knowledge in the field of smart tourism, value co-creation, and sustainability.

The concept of green human resource management has recently combined with ecological management in business, urbanization, industrialization and so many so forth. It is mainly responsible for managing human resources work, and these work conditions are good. Green human resource management procedures are fundamentally used to reduce the carbon impression of each worker and the information capital of the holding association. It also plays role in convincing workers to look after resources, and participate in waste management to control pollution. It is recommended that companies should be more aware of each of the capabilities that make human resources management green. The development needs of combining ecological manageability with human resource management. Organizations now recognize that while focusing on money-related benefits, they should think about the social and ecological effects to ensure their manageability. Therefore, this notion has lately taken into account, academic analysts and experts. This paper investigates GHRM practices in organizations based on the many current writings. The study found the importance of GHRM ideas, practices, strategies, and difficulties in the business and other organizations. The study uses documented strategies to observe, collect and dissipate contemporary surveys of green human resource management.

The maturity and growth of social media have empowered online customers to generate electronic word of mouth (eWOM), on various online websites and platforms, which may influence an individual’s decision-making process. This paper explores eWOM information’s impact on social media users’ purchase intention by applying the information adoption model (IAM) and the technology acceptance model (TAM). PLS-SEM (SmartPLS V.3.3) has been utilized to test the hypotheses using data of 432 respondents. The research findings evinced that eWOM information quality, credibility, usefulness, and ease of use have been critical in determining online consumers’ intention to adopt eWOM and form purchase behavior on social media. The study’s outcomes offer the marketing managers a viewpoint to realize the significance of the effect of eWOM information on online purchase intention among social media users. Furthermore, the study findings will also enlighten marketing and business managers to utilize social media websites by gauging consumer behavior and focusing on characteristics of eWOM information on social media for better consumer insights.

The goal of this research was to create a partial least square structural equation model (PLS-SEM) with a second-order structural model to investigate the interaction between research-based methodologies and relationship factors that significantly influence learning satisfaction among university students. The instruments used in this study were a simple random sampling technique for structural equation model (SEM) analysis, while a quantitative process of survey data collection was manipulated through SPSS and Smart-PLS. The presented study attempted to explore whether teachers’ strategies are linked with their students for the students’ learning satisfaction. Thus, it represents the demands and expectations of two statistically significant common phenomena: research-based components and relationship approach components. This set of teaching techniques encourages university students and enhances their learning satisfaction. Moreover, this study explored teaching strategies that influence factors having a directly significant influence on learning satisfaction at university level. Each factor measures the relationship’s construct, proven to be a second-order SEM reflective model that is statistically significant. Our study explored learning satisfaction as an integral part of teaching strategies, by first- and second-order structural equation modeling, supported by students’ expectations, and the study’s empirical results provide potential implications for learning satisfaction.

Climate governance has become a global issue, and it has proved difficult for any government to tackle this issue on its own. The role of civil society is most crucial, particularly in ensuring transparency and accountability in climate finance. Under certain international agreements, a huge amount of money is channeled in climate-vulnerable countries like Bangladesh through the climate financing mechanism. This is a tempting opportunity for a country routinely ranked first in the corruption index. This paper explores whether the growing involvement of various non-state actors in climate financing, under the dominant mechanism, creates a new ground for corruption together with the state actors. The paper aimed at helping ensure that climate finance decisions and actions are conducted with transparency, accountability, and integrity to prevent corruption and misuse of funds from undermining climate objectives. The main objective of the paper is to increase the capacity of stakeholders, particularly civil society, to contribute to the creation, implementation, and supervision of climate finance governance policies, with the participation of stakeholders, including government, fund managers, donors, Civil Society Organizations, non-governmental organizations, private sectors, and media analysis. Via content analysis, this study found that the Civil Society Organizations are getting caught up in the vicious circle of corruption in the climate finance sector in Bangladesh. Without having a separate mechanism for the Civil Society Organizations, there is little chance that their role will be positive in tackling corruption in this sector.

E-commerce and e-business are necessary components of today’s internet banking due to the developing global economy. Alternatively, in this technological era, the banking sector’s success is associated with creating bank users’ intention to adopt internet banking services. Therefore, the aim of this study is to determine the influencing factors of intention to adopt internet banking services of commercial bank users’ in the Bangladeshi context. A survey questionnaire was formulated based on past works of literature to find out the research objective. The convenience sampling method has been used in this study. For the data collection purpose, 250 bank users were asked request to participate in the research. As a fully completed survey, 180 responses were received where the response rate was 72% and the sample size was n = 180. For correlation analysis and hypotheses testing, SPSS version 26.0 was used. The results of the study show that Perceived Security Risk (PSR), Perceived Usefulness (PU), Perceived Ease of Use (PEU), Social Influence (SI), and Consumer Innovativeness (CI) have a statistical and significant impact on the intention to adopt internet banking services. It is concluded that the bank management committee should utilize PU, PEU, SI, and CI to amplify the level of willingness to adopt and embrace general banking services through internet platforms among bank users in their online banking transactions. For the future research study, this paper outlines several significant implications and offers some directions for the bank management committee of a commercial bank.

The havoc caused by the COVID-19 pandemic on hospitality businesses across the world affected the human resource skills of the industry to the extent that managers and industry experts are still finding difficult how best to upgrade the skills of their workforce and enhance their capability to withstand future disruptions. It is based on this problem that this research investigated the effect of human resource skill adjustment on the dynamic capability of hospitality businesses in sub-Saharan Africa post the COVID-19 work environment. The study employed cross-sectional survey design with a total population of two hundred and twenty participants drawn from sixty hospitality businesses in the south-eastern part of Nigeria. Formulated research hypotheses were analysed with linear regression. The results of the research demonstrated that human resource skill adjustment predicted the dynamic capability of hospitality businesses. The study concludes that human resource skill adjustment measured with upskilling and reskilling methodologies predicted the dynamic capability. The implication of the finding is that managers and operators of hospitality businesses should implement human resource skill adjustment in all the functional areas of their management to enable each section or department to attain its goals equally, and enhance the dynamic capability of the industry.

This paper conducts the demand and supply-side analysis of Dhaka-based online businesses during the COVID-19 pandemic. In nations like Bangladesh, online-based shopping has not been simple due to an immature foundation and the hesitance, or failure, of consumers to use banks and electronic payment. It is certain that the once-in-a-century-pandemic, the Covid-19, has modified the way individuals think, shop, and transact while purchasing goods and services. This paper found out how the COVID-19 emergency has made significant changes in consumers’ buying behavior in the online business sector. Three different questionnaire surveys have been prepared that cover the demand side scenario of the consumers and the supply side scenario of online businesses, especially cover e-commerce, f-commerce, and ed-tech sectors. As the crisis measures have been embraced and urban areas like Dhaka have been put on lockdown, consumers have moved to purchase an ever-increasing number of things online. The online consumers’ buying behavior reflects how essential commodity purchases have replaced luxuries analyzing the pre-COVID and post-COVID buying behavior. Suppose this shift towards online purchases brings up issues about what relevant businesses can expect in the near and long-haul future, and shopper conduct has been changed irreversibly. An eco-friendly digital environment, proper optimization of online marketing channels, improved digital payment procedures may help sustain the upsurge of the online business sector as a whole. Based on online survey data, this qualitative paper finds out the conditions.