Hotel industry is one of the lucrative ventures which provide a lot of services to people. It has globally aided many countries in terms of revenue generation. A country’s revenue system can work effectively if the hotel industry pays their tax rate allocated to them. The hotel industry provides services like accommodation, food, entertainment and health and fitness to people. The objective of the study was to find out the role of the hotel industry in the development of Wa Municipality in the Upper West Region of Ghana. All the workers of the selected hotels in Wa Municipality constituted the sample. Four hotels were selected for the study by the use of systematic and simple random sampling. Sixty (60) respondents were selected for the study. The study found out that the hotel industry of Wa Municipality in the Upper West Region of Ghana provide jobs for people, provide accommodation for visitors, support revenue generation of Wa Municipal Assembly. The study further found out that the hotel industry in Wa is faced with challenges such as energy crises, high tax rate, high water and electricity bills. The study recommends that the government of Ghana should reduce the tax rate of the hotel industry, reduce the electricity and water bills of hotels, and provide a good regulatory framework to enhance their operations.
In today’s competitive global environment, employee performance is an essential element of a company’s success. Employee performance can be significantly hindered by high levels of stress experienced in the work environment. Stress is a universal element and persons from nearly every walk of life have to face it. Employers today are critically analyzing the stress management issues that contribute to lower job performance of employees. The main aim of the study was to evaluate stress and its effect on employees’ performance. The study was conducted at Ghana Health Service, Wa Municipal. Descriptive survey was adopted as the research design. Purposive and simple random sampling techniques were used in selecting a sample size of 50 out of a population of 100. Questionnaires were used as data collection instrument. From the results obtained, it was evident that there were many stress factors that the respondents endured, and the enquiry proved that stress has an effect on performance. Majority of the respondents reported to work under pressure and that they feel uncared for by the organization. The fact that majority of respondents thought of leaving their job, and felt that the organization did not care about them was a reflection of huge dissatisfaction that undoubtedly lowered performance. It was recommended that Management must conduct an analysis of the organizational mood and climate by assessing the reasons why the employees think Ghana Health Service does not care about its employees and what they can do to change it. It was also suggested that an Employee Assistance Programme be introduced for early identification and intervention on problems so that performance levels do not decrease.Keywords: Stress, Performance, Ghana Health Service Workers, Wa Municipal.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.