Objective -The purpose of this study was to examine relationships among student library visits, library resource use, library space satisfaction (e.g., quiet study space), and students' academic performance (i.e., Grade Point Average or GPA) using quantitative data and to better understand how the academic library has an impact on students' learning from students' perspectives using qualitative data.Methods -A survey was distributed during the Spring 2018 semester to graduate and undergraduate students at a large public research institution. Survey responses consisted of two types of data: (1) quantitative data pertaining to multiple choice questions related to the student library experience, and (2) qualitative data, including open-ended questions, regarding students' perceptions of the library's impact on their learning. Quantitative data was analyzed using Spearman's rank correlations between students' library experience and their GPAs, whereas qualitative data was analyzed employing thematic analysis. Results -The key findings from the quantitative data show that student library visits and library space satisfaction were negatively associated with their GPA, whereas most students' use of library resources (e.g., journal articles and databases) was positively associated with their GPAs. The primary findings from the qualitative data reveal that students perceived the library as a place where they can concentrate and complete their work. Additionally, the students reported that they utilize both the quiet and collaborative study spaces interchangeably depending on their academic needs, and expressed that the library provides them with invaluable resources that enhance their coursework and research.Conclusions -While the findings show that the student library experience was associated with their academic achievements, there were mixed findings in the study. The findings suggest that as a student's GPA increases, their in-person library visits and library space satisfaction decrease. On the other hand, as a student's GPA increases, their library resource usage increases. Further investigation is needed to better understand the negative relationship between students' library visits, library space satisfaction, and their GPAs.

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PurposeThis study examines differences in library use patterns (in-person visits, online use, reference transactions, library resource and services use) pre-COVID-19 and during the COVID-19 pandemic through multiple data sets.Design/methodology/approachUsing library statistics collected during 2017/2018 and 2020/2021 and student responses to a biennial library use survey distributed in 2018 and 2021, the potential impact of the pandemic on users' behaviors was explored.FindingsLibrary use statistics and the biennial survey responses demonstrate that users' overall library use was impacted by COVID-19. Both the library's gate count and students' frequency of library visits showed a dramatic decrease. The use of virtual support to patrons increased during COVID-19 as reflected by the increase in email and chat reference interactions and virtual consultations.Practical implicationsAs students return to the physical classroom, observing library use via various data will help inform how well use of the library rebounded or if there are changes in users' behavior that suggest the need for the promotion of library services or an expansion in alternative services to support users.Originality/valueThis article highlights the importance of continuously obtaining various data sets to observe trends and changes. By observing multiple data points, some changes are aligned across data, whereas other changes or patterns are different. While impact on physical library use may be obvious, library use before and during the pandemic will help guide and inform how academic libraries should be prepared for hybrid environments post-pandemic.

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